Update 2/18/25 They fixed the biscuit issue, well, depending who's making them. I have to ask to see them first.
New issue is the chicken. Why is my box of cold chicken full of emaciated tiny chicken pieces that are so dried out that even the tiny bit of meat on them is inedible? I compare the fresh wings I ordered to the ones in the cold box and the difference was astounding. Nothing is consistent at this location. They really need to address these issues or I don't see them being around much longer. I can't imagine that they don't notice what's going on. Maybe they just don't care. I will add pictures shortly
Once again, What has happened to this location? I thought the overcooked biscuit issue last time was a fluke. Apparently NOT. They are way overcooked. They should be light golden, NOT dark brown hard crust. Is it new owners? I've never had this issue at any location except Elk Grove, recently. Please fix this. I will be giving it one last try before I stop going to this location all. Together. Please check your own advertisement posters for what the biscuits are supposed to look...
Read moreI'm giving them a tentative 5 stars due to a mediocre visit a few months ago. The customer service was lackluster. Today I wasn't in person but the phone service was on point. Happy, helpful and friendly. I like the selection and so far all has been cooked well and tasted good. The selection is far greater than you get at other chicken places. Next time, I think I'll try the rib tips and pasta. I like the tenders and the perch. A nice variety of sides and sauces too. I'd say keep an eye on customer service and keep making the food fresh. And the cole slaw was...
Read moreI’m surprised this place is rated over 4 stars at the writing of this review. The chicken was not bad. Seasoning was mediocre, but chicken tasted fresh and juicy. I threw the sides out (Mac and cheese and cheesy potatoes) because they were just awful. Sour and over salted- the both of them. Somehow the (probably spoiled) cheese was soupy in the Mac and dry on the potatoes, tasted dreadful. The place was dirty and dated. The service was fine, did take a while considering everything there is premade, but whatever. I don’t see myself ever...
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