We typically order from Papa Johns more often because they usually have better deals and lower prices than the competition. However, the last several times in a row that I ordered from here I got my pizza home to discover that it was not done. When biting into a slice it is still a bit doughy. And the bottom of the pizza is undercooked just enough that it's sticking to the box. The first time I thought it was an oversight or a mistake, the second time I was starting to wonder but this time makes three times in a row and I'm not sure I want to continue ordering. Even though I'll pay a little more from Domino's, I may start ordering from them more frequently. I have never once received an undercooked pizza from them. An undercooked pizza that is still doughy can make people sick. It certainly doesn't settle well with my stomach. On a positive note, the staff at Papa Johns has always been friendly to me every time I have picked up my pizza. I have no complaints against the staff. I don't know if the oven are on the wrong temperature for some reason or if people are just pulling the pizzas out a little early, I have no clue what's going on I only know that the last three times in a row I've ordered, my pizzas were...
Read moreOn Saturday September 10, 2022 at 9:20p.m. I placed an online order from my app! My order was over $70 and I included a $12 for the driver! I received notification it was taking longer than expected! It originally said 32 min. I waited and waited. At 11pm I called the store and Autumn answered. I asked her when would my order arrive. She says" the driver said he couldn't find it and I didn't answer when he called!" I told her" that is a lie as I am sitting right here waiting for further info on my order!" She says"I can only go by what he says. Would you like me to send him back out?" I said yes! He arrives at almost 1130pm and after I check my order, the papadia isn't in there! I called back and spoke with Autumn again and needless to say another driver came back with my Papadia! Also everything had to be reheated to eat it! All food was cold! That's a large pizza, 3 orders of wings, a pizza bowl, bread sticks and the papadia! And the driver gets the tip as I added tip with the order payment! NEVER AGAIN WILL I ORDER FROM HERE AND NEXT TIME I ORDER DELIVERY IT WILL DEFINITELY BE A CASH TIP! IF ORDER NOT CORRECT AND A 2 HOUR WAIT, YOU DON'T DESERVE THE...
Read moreTried to order the "Your favorite items for $6" online but wouldn't let me use another card for my address so I called in to place the order and he tells me I can't have a Philly Cheese steak pizza as part of the deal but it lets you build your own online which is why I was ordering online in the first place. He then says "Oh,well I guess it will let me add that and you just pay for extra toppings" ok fine no problem. We get our order and our breadsticks are burnt and our "Philly Cheese" has tomato sauce which my bf can't eat so I call them and they give me a hard time about replacing it even though we hadn't touched it and offered to give it back. After arguing about it they finally agreed to replace it but I will never order from there again!!! Very...
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