Pizza Xpress Elsa-Edcouch La Pizza Perfecta — Restaurant in Elsa

Today order on the phone and the lady on the other line stated “en 10 minutos esta lista” so I drove that way. Showed up with 2 minutes from the 10 minute paid a young kid in the front and he said 2 minutes more so I waited. Another lady paid after me then a man then another girl already 20 minutes from the first phone call. Then another man showed up and he got his order because he just ordered infront of me. After him the lady that paid 3rd after me got her order the the man and the other girl (already 30 minutes waiting) I went to counter and asked about my order the kid said a couple of minutes I’m like sir I paid before everyone else and yet my order not out yet . The kitchen and counter staff not organized they don’t have proper protocols in place and they looked lost. I have purchased before and no issues but today NO GOOD SERVICE!!! After I asked the counter worker he panicked because the line got long and he called the lady from the back . After charging a customer he goes the back and looks for the wings that where sitting there on the side and a pizza from the top of the oven and hands me the order… when I got home 8 mins away pizza cook and wings not hot just a little warm.NO SORRY FOR THE INCONVENIENCE OR NO Apology From HIM or THE SHIFT MANAGER NOT EVEN A THANK YOU HE JUST STARTED TAKING ORDERS FROM THE OTHER CUSTOMERs don’t get me wrong am all about small businesses and helping the community out in town but now I have to rethink of going to this location in the future. But...

So we used to love this place but from a time till today they had been slacking off. Today I decided to give it a try AGAIN and the pizza was raw the doe was not cooked at all. I called and told some lady that the pizza was raw and her answer was "what do you mean raw?" My answer was "what do you mean what do i mean???" Like its raw completely raw. So she told me "you can come and get another pizza or i can give you credit for next time or give you your money back" so in my head i thought give it another chance biggest mistake i went to get another pizza and it was burnt didnt even taste like pizza or anything it was like if they said give her an old pizza just to shut her up. Yes i checked the pizza and it didnt look good but i was already fed up that i just got the pizza and left. If you were to ask me would i go back my answer would be NOOO unless the original cooks go back thats when the pizzas...

We got the best seller 16.99 combo meal, a large pepperoni pizza, with 8 Buffalo wings, and 2 fountain drinks! Came out pretty fast and was really good. The wings are good too, they put alot of buffalo sauce, ranch, celery and carrot sticks. We ordered a side of $4.99 cheese sticks, but sadly we didn't really like them. They were like hard thick bread. They sell giant tortas there too, they don't have the price on the menu but they are approximately $11-12 each torta, depending. The restaurant was very clean and employees very friendly, they greeted all the customers as they came in. Thank you, I will definitely...