I ordered 2 pizzas online tonight. it was around 10pm. They said they cant deliver out to my address which is only 9 minutes away from their store. I was very busy getting my doctor appointments ready for the next day, (which is why I decided to call domino's.) But I went ahead and choose pickup. I called them 20 mins later to say I was on my way. The manager answered and was extremely RUDE. I told him I was on my way, and he was not happy about it. He did say whatever, so I assumed it was ok? I got there, the guy who took my money was dirty, looked high as a kite, and i have no idea who was in the back making strange noises. I did get my pizzas, but thought they smelled strange. even in the car it was not a good smell. I came home opened them up and was immediately repelled. the Hawaiian pizza was shriveled up and hard as a rock. the spinach pizza, oh my gosh, terrible, hard as a rock too. I am not going into more detail, but in my 30 years of ordering pizza, This was the worst experience I have ever had. Threw both into the trash. Bad experience! (update) I tried a couple of bites from the spinach pizza, and the next day became very sick. Please be careful everybody, something was wrong with the pizzas. This store is crooked. I agree,...
Read moreI'm giving them a one only because I can't give them a zero! Ordered online and picked up a pizza and pasta breadbowl. My husband and I get home and my pasta bread bowl wasn't even my pasta nor in a bread bowl so we called and the kid started off nice and than proceeded to tell us if we want a new pasta we'll have to pick it up in 25 mins. And HUNG UP. I'm sorry but you got my order wrong once and didn't repeat it back to me when we called so I called back this time upset. Wondering how we're u going to fix my order if I didn't tell you. He said rudely they had caller I.D so he could look up the order. I said " okay well maybe tell your customers that not just hang up on them." In which he replied, " Oh, like this." And HUNG UP ON ME A SECOND TIME PURPOSELY!!! Never have I been so disrespected by an employee for their mess up!!! So we arrive and the guy throws our food on the counter when my husband confronts hes attitude. WORST CUSTOMER SERVICE EVER! SERIOUSLY RUDE AF! Oh than I get home with my correct order and it's totally raw! Way to go Dominos! I'll also be calling the owner today, he needs to know if not already how he's managers are...
Read moreWorst pizza experience I've ever had. I ordered the pizza before 9:00am for a jobsite of hungry working guys to be delivered at 12:20pm. At 12:40pm, I get a call from the workers saying the pizza wasn't there yet. Domino's app says it was delivered. I call and speak with Doug who doesn't apologize and says the pizza will be there shortly. I was very polite and calm at that point.
70 minutes later, the workers tell me the pizza still hasn't arrived. I call Doug again, this time not nearly as happy, and he says it's going to be another hour to an hour and a half.
Forget it, it's not worth it. I've never had anything like this happen in my whole life. Buy your pizza somewhere else.
Edit/Update: Even though I cancelled my order and they did not send the pizza, they still charged me and I had to deal with my credit card company to get...
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