Dunkin' — Restaurant in Epping

Took them about 5 minutes after I got to the front of the line just to take my order, got 2 sandwiches, a drink and a pastry and had to wait over 18 minutes for it. All the while the workers seemed to be clueless as to what they were doing. Watched 2 different workers drop food items and one did catch it. One female worker the whole time just watched another work and the one working didn’t know where anything was. She kept asking for where the cheese and bread were for sandwiches and no one answered her til she screamed practically. The kid who was making the drinks seemed to be the only one moving at a normal pace for a Dunkin’s worker and the line behind me was huge as well. Also their bathroom is completely destroyed, I’ve seen cleaner porta potty’s at a festival. Large “deposit” thrown on the ground and also more smeared on the seat. Would recommend people avoid this spot like the plague. Also a few workers kept touching their faces and then customers food without washing...

Ordered an iced coffee with almond milk at the drive thru. Had a free beverage code on my app, decided to use it. The girl said I owed .55. For what? The almond milk. It’s not included when you use a coupon. I asked since when and was told it has always been that way. Well, I have never had to pay extra on a freebie and have been doing it on a regular basis for well over a year. She leaves, I assume to get my drink, and while I’m digging the change out the manager appears and begins to very rudely explain the policy. I’m in no mood for a lecture and as I go to hand her the .55 I say again, I’ve never had to pay before. She then very rudely says, why don’t you stop talking and let me explain. I said I’m going to pass on the coffee, goodbye and drove...

Arrived to find no indoor ordering. Drive through wrapped. Did on the go from inside. 6 very young people working (I use the term loosely). The young boy in the drive through actually had to speak to the other children to get them to work. I waited quite a while staring at the pick up (looking at two drinks that had been there at least three hours) and watching the children play, laugh and cuss before asking for my drink only to be handed it - not sure how long it was ready but no one put it out. No adults, no one in charge. Parents need to teach their children...