Cortina's Family Restaurant — Restaurant in Euclid

I'll call then and I stated wow you guys have been closed for a long time I'm just happy you open I go to the old location and it's closed down wouldn't common sense till the person on the phone to mention that hey we moved and we've been open all week I'm just saying then I asked for smothered pork chop dinner and I get plain pork chops speak to manager which is really the owner and she states I can put gravy on top of it but that's not how I like my pork chops I like them simmered in the gravy so I didn't want it I wanted another type of meat she stays for not taking a loss on pork chops the best I could do to help you is to pour gravy on it so I took the loss I got a dinner that is way overpriced and something I did not want and by the time I got home it was cold it was cold because one I went to the wrong location then sitting there arguing with them about the food a lot of time I got home it was nasty cold she claims that the person that takes the orders always tell people they do not sale smothered pork chops and that was a complete lie cuz she didn't tell me that maybe she usually do say it but she didn't say it that time usually I eat there and her food is good and I'm happy and satisfied this is one disappointment and over 2 years I've been eating there so I will go back again but this time order my food...

First off let me start by saying that the person that waited on me was fantastic (“Andrea”- I think she has a mole on her eye ) . She was very nice to my wife , my son especially, & to me. I over heard her telling someone that she eats 3 times a week because of digestive issues…… anyways…. The food was good except my grits. They were old way too thick and disgusting. I guess it’s because they were getting ready to close in a couple hours so they didn’t want to make it fresh. I would have rather been told that they were out of grits. My second & main complaint is that they put tax on food ! I thought that was illegal, isn’t it ? I was so upset about that that it made me change my mind of giving Andrea the $10 tip that I intended. The person that checked me out had a funky attitude. She should not be dealing with people. She had the nerve to have a tattoo of a cross on her neck. (I’m a detective so I notice everything). I’m going to look into this further and then I will come back again. Just to see if they’re putting...

Terrible ! When I say Terrible. I mean it. It’s the two old blondes that are miserable with the world! I had to beg for a regular menu to put in an order! After waiting patiently, I finally was allowed to order but was stopped half way through my order and then ignored while they had a conversation about how she’s blamed for being the mean one and gets in trouble. I said excuse me may I finish ordering, she said Im busy. I was the only customer in the store!!!! I then stated that I would not be spending my money patronizing this restaurant while being treated like dirt. That type of service is awful. 7:40 Am and they both were mad at the world. Don’t take your issues out on customers ! It’s unprofessional. You ladies should be let go! Fired! I’d give a zero...