Wendy's — Restaurant in Eudora

I had an incredible experience at Wendy’s tonight, and it was all thanks to Melanie, who was working the drive-through. Let me just say—she’s an absolute All-Star. From the moment she greeted me through the intercom, her energy was contagious. It’s not every day you hear a cheerful, welcoming voice that genuinely makes you feel valued as a customer. Melanie went above and beyond to make my visit special, and it’s clear she takes a lot of pride in her work.

When I pulled up to the window, she greeted me with a smile that could brighten anyone’s evening. It wasn’t just her friendliness that stood out, though—it was her attention to detail. She double-checked my order to make sure everything was correct and even offered suggestions for sauces that I might enjoy with my meal (and her recommendation was spot-on). It was a small gesture, but it showed how much she cared about ensuring I had a great experience.

What impressed me most was Melanie’s ability to keep things running smoothly even during the busy dinner rush. You could tell it was a hectic time, but she handled it with such grace and professionalism. She maintained a positive attitude, kept the line moving quickly, and made sure every customer left with a smile. That’s no easy feat in a fast-paced environment, but Melanie made it look effortless.

Honestly, I can’t remember the last time I had such a great interaction at a fast-food drive-through. Wendy’s is lucky to have someone like Melanie on their team. She embodies what great customer service should look like—friendly, efficient, and genuinely invested in making people’s day better. I left the drive-through not just with a delicious meal but also in a better mood, all thanks to her.

Melanie deserves all the recognition for her hard work and incredible attitude. I hope her managers know what a gem they have in her. If you’re ever stopping by this Wendy’s, keep an eye out for Melanie—she’s a total rock star. Thank you, Melanie, for turning a simple meal stop into such a...

I use the app and order drive thru because my kids like to ride with me for pick up and it's convenient not to have to load and unload the kiddos. When I pulled up to drive thru, I was told my order was inside. I repeated I needed it for drive thru and again was told it was inside. Needless to say I wasn't happy. I went inside and told them I selected drive thru because I have kids in the car (as I'm watching my car outside that has my kids waiting). I've ALWAYS selected drive thru. I asked if I could cancel my order and was told they couldn't on their side? The order was done, I took it and left. We won't be going back to the Eudora location. You guys were great up...

Seems like all other fast food cant even get online orders correct. Think yall need to make sure all employees can read and understand simple things which this wendys is lacking, went back tonite sept 15th 2024 and wendys still got dumbass ppl workimg for them, 2 sandwiches that were to be plain w cheese and bacon and guess what they to stupud to follow any directions got a sandwich w tomato,lettuce and mayo, didnt give us the bacon or cheeae we paid for. Time for them to fire ppl or make them pay for ppl meals the mess up plus time and gas wasted due to their ignorance from top to...