Woods Coffee — Restaurant in Everett

I’ll underscore all of this by saying that everyone who works here is very nice and the coffee always tastes great. However, I have a heart condition and have to order my drinks decaf or it can cause problems. About 5 times in a row when I’ve ordered here, the drink has been made caffeinated and the only reason I knew is because I checked the sticker on the side before drinking it. Because it happened once, each subsequent time I double checked in my brain that I said “decaf” out loud, but it was still made caffeinated several instances afterwards. They always graciously apologized and remade the drink for free which is great and very kind of them.

I never leave reviews because I understand that food service is very difficult, and if this had only happened once I would totally be willing to have grace for it. But, since it’s a pervasive problem and it’s relatively dangerous, I felt the need to say something to warn people who may have similar conditions. No one meant to cause any harm, but unfortunately these things are really important to pay attention to and if they’re not, that can come to the detriment of others and I feel the need to do what I can to keep others safe. Unfortunately, I’m no longer comfortable coming here which is very unfortunate because they provide otherwise great coffee and great service.

So if you don’t have a heart condition by all means come to woods! If you need decaf for heart issues, I’d recommend going...

This is the newest location that open near me, they opened in summer and everything inside look brand new. The atmosphere inside the cafe is nice, it's pretty quiet and cozy. I go there to get my coffee a few times a week, I prefer Woods Coffee more than Starbucks. First few times that I got my coffee there was a great experience, everything were fine. But recently their barista that working there seem like they don't care about customers, I order my regular and a barista handed to me through the drive-thru with whip cream all over my cup so when I grabbed it, it was all over my hand. I sent it back to her and asked nicely if she could wipe it down for me, she didn't seem happy. And there were another incident similar with this kind of experiences a few times that showing that their baristas don't do their job correctly or they just don't care. Sadly, a manager probably don't hire someone with a good customer service attitude. Anyway, if you looking for a cup of coffee in a quiet and cozy vibe, I highly recommend this place but if you are looking for some place that you will receive a good customer service......

A frappe so beautiful it deserved its own Instagram account.

First sip: brain freeze. Second sip: spiritual awakening. Third sip: I suddenly understood why people pay extra for oat milk.

This thing is dangerously smooth — like if coffee and ice cream had a very caffeinated baby. It’s sweet, but not so sweet that you feel like you’ve made a questionable life choice (looking at you, fast-food frappes). You can actually taste the coffee, which is nice because I did, in fact, order a coffee drink and not a liquid cupcake.

By the halfway point, I was bouncing between “this is delicious” and “should I run a marathon now?” Energy levels: chaotic. Mood: blissfully over-caffeinated.

Would I recommend it? Absolutely. Just maybe don’t drink the whole thing before a Zoom meeting unless you want your coworkers to witness your new superpower — talking at 3x speed.

Verdict: 10/10 — Woods Coffee frappe didn’t just wake me up, it rearranged my molecules in the best...