Normally I don't write reviews about Food chains, but this Joint Manager (Burger king #7161) went beyond their duty so I have to mention their good work. We were coming back from Ceiba Ferry Terminal (Playa Flamenco). Ferry took 90 minutes instead of 40 minutes, so all restaurants were closed in that area and the only option was this Burger king.
We went there but the door was closed. It was 11 PM and we asked them, "can we dine in, we are starving and all other joints are closed"? The manager who was a 65+ old lady like a granny, happily obliged and let us in. They took our order, there was an English-Spanish issue but we figured it out.
We got our order, had dinner, left a generous tip for the Manager (I will call her cute granny), and left. There was a couple of other staff- they all were also helpful.
Thank you BK #7161 staff. You guys...
Read moreThe drive thru attendant was fun and helped us feel at-ease with our limited Spanish -speaking ability. The fries were disappointingly colder than they should be. In fact, EVERY fast-food joint in Puerto Rico that we have visited had fries so bad that we just threw them out. On a good note, the sodas are always very authentic. Meaning, they don’t taste...
Read moreThe worst most pathetic customer service ever. They all completely ignored us for what felt like forever. Once we finally ordered it's like they all disappeared. We watched our food get made, then get cold just sitting there. Do not walk in this location. They only care about drive through. Our food was made wrong, and cold by the time we got it....
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