This is a general note for all Casey's that applies heavily to some and to others in a lesser degree. The 3 star rating was purposeful and really serves as a place holder.
Many of your stores when you enter and shop are crowded and understaffed. The people which you employ do not seem happy at all. In fact I often here about how they are looking for something else.
The pizza you offer is in my opinion the best gas station pizza I will buy and eat. If I have any complaint it is often greasy and as of late the pepperoni pizza is not even cooked and in the pizza warmer. So I cannot get what I want when I am there.
There is a new kid in town though and that is the Kwik Trip stores and their customer service makes it a wonderful place to go! That makes it very easy to get used to.
I will swing into Casey's from time to time, however the longer I walk into a store and feel like I am not wanted there and that cell phones are more important the less likely this customer...
Read moreI'm so tired of all these Casey's, is there a single good one around here that knows what they're doing and wants to know when they mess up? Why even have a phone if we call you a couple times for half an hour total and you don't even answer? All i wanted was what I paid for. Why would you give Doordash the wrong pizza for a customer? Why would you not check to make sure it's the right pizza before you hand it over? Why did you make sure you put a ticket in a bag for my side of candies, but then decided not to tape a ticket to my pizza box(like every other place does for pizza) so that the delivery partner, the Casey's employee, and myself know exactly what we're getting immediately? I'm sick, I can't go out and grab what I want right now. So, now me and someone else out there got pizza that we hate and neither of us can do anything about it because there's no working phone and you can't even send a basic customer satisfaction email like every...
Read moreDon't wast your time. First they have no working bathrooms.. like what kind of gas station that sells food has no working bathrooms. Is that even legal from a safe food stand point Bought?
Second, Bought fuel for my truck prepay.. because I needed more that $125 ok .. got pre pay receipt. Pumped fuel. Pump said see cashier. Went in to get receipt with gals on it to use for upside app and turn in to company for reimbursement. But they couldn't print one with the gallons on it. Asked "what I am to do if my compy doesn't reimburse me because of this? Do I have to sue you?" Manager got all mad. Couldn't even give me the right customer service number.
So in short for sure I am out the $5 in get upside money and may be on the hook for the whole 200 because I choose the one gas station that can't print a receipt with the gals on it if...
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