Jack's Family Restaurant — Restaurant in Fayette

most times i go there, i get treated fairly well, dont have too many issues and the staff mostly seems fairly cordial, however this morning i took my boss and coworkers out for breakfast and we decided on jacks, upon getting there, we had a 20 minute wait to even be greeted and have our order taken, which is somewhat understandable due to the breakfast rush, what wasnt understandable was the manner in which one of their employees, breann, treated my employer when he looked at his order and it was wrong, he politely informed the young lady that it was wrong and told her what was wrong, she snatched the box from my employer and took it to the line cook huffing the whole time, whining about needing the eggs. when she returned with the box fixed, she tossed it at my employer and we promptly left, i had to return for my receipt which was not in the bag.

it is unfortunate that when i try to take someone out to eat here, that we are not treated as well as i normally am when going through the drive through. It truly seemed that the young lady at the front counter, breann, simply was fed up with her job, and knowing how some people can truly be unreasonable at times, i sympathize, but at no point were we being hostile, rude, or unreasonable, which is now why im leaving the review, i dont know if i'll be coming back and i know my...

Very disappointing I ordered a two piece, dark meat and a two piece white meat And three chicken wings and two chicken tenders When I got home the only thing that was right was the two tenders and the three wings the two piece dark with three drumsticks the two piece white with two chicken wings so I returned the order I was told there’s no telling what they put in the boxes as long as it’s white and dark but you can clearly see by the receipt that it says one thigh, one leg, one breast one wing I was told the fryer was broke. I can wait 15 minutes to get the order right and she offered a refund. I was so disgusted. I just threw the food in the garbage and went to Taco Bell. They got my order, right? This is the second time they messed up an order. And that’s sad because there’s not many restaurants to choose from in Fayette. and maybe that’s the reason they’re so lackadaisical. Sometimes she can go in there and get help right away and sometimes you standing there 10 minutes while everybody...

The food is good. You have to be very very patient to obtain your order, as it takes a very long time to receive it. I called to place an order to go, I was put on hold for over fifteen minutes, I hung up, and called again, my calls were rejected. Service is slow, it's not even worth the effort anymore. Normally go by there before church for breakfast, but service is so slow, we don't have enough time to order and receive. No I'm not satisfied at all, very disappointed. Update on my experience; order of pancakes for my three year old is missing as well as four drinks......last time to go to that dreadful place, never again. Took twenty minutes to pick up a to go order, already sitting there, only missing several...