Subway — Restaurant in Fenton

Online orders are constantly late by 15-20 min. Show up to pick up at specified time and they haven't even started making it! Then they make it incorrectly on top of it! The service has really gone down at this location lately. Never had a problem here until about 2 months ago. Just showed up at 12:05 to pick up my food that was ordered for 12:00 pick up time. They guy said sorry we don't have flatbread that you asked for, we were gonna call you....but didn't. Ok, I said put it on wheat. They made the sandwich. I got it 15 min late. My lunch time is half gone now. Start to eat my sandwich and the chicken felt like I was eating mashed potatoes....it was so mushy. It was disgusting! I had two bites and could not finish it. With all this going on the last couple of months, I don't know if I'm coming back...

I had a horrible experience First the person was nowhere to be found, and then when she did decide to start making my sandwich, she was talking so much and laughing and joking with the people in the aisles, stocking the shields that she couldn’t pay me any attention after sprinkling lettuce on my sandwich with three fingers I said I asked for extra lettuce and she said well how much do you want? I’m sure a regular portion of lettuce on a sandwich is more than a three finger sprinkle and I could tell the attitude was on after that point because with each additional topping, she huffed and puffed all the while talking with the gas station employees about where to stock items...

I was told this was a corporate owned store. Well corporate needs to pop in a suprise visit. I have worked in food most my life. The rule of thumb is if it doesn't look good to you then you dont put it on display or serve to a customer. I started my order before i looked at the condiments i should of walked away but instead I wasted my money. I got out to my truck & thought wow, what if I get food poisoning which my co-worker did get. I couldnt eat my food i wasted $15. It would have been more if I had of eaten & gotten sick missing work. I do not plan on subway for very long time in my future. This place spoiled...