Fantastic Pizza and Exceptional Service at Bala's Pizza! I recently had the pleasure of dining at Bala's Pizza, and I must say, it was a delightful experience from start to finish. One of the standout features of this establishment is their commitment to using only the freshest ingredients, and it truly shows in the quality of their deluxe pizza.
From the moment we placed our order, Selma, one of the owners, went above and beyond to assist us. Her exceptional customer service skills and attention to detail made us feel welcomed and valued as customers. She made sure our order was exactly as we desired and provided helpful recommendations that enhanced our dining experience. Not only Selma, but the entire team at Bala's Pizza exhibited a high level of courtesy and helpfulness. They were attentive to our needs and provided prompt and efficient service throughout our visit. It's always a pleasure to encounter a team that genuinely cares about their customers' satisfaction. Now, let's talk about the star of the show—the pizza! Bala's Pizza truly delivers on taste. The deluxe pizza we ordered was a mouthwatering combination of fresh ingredients, perfectly cooked crust, and a generous amount of flavorful toppings. Each bite was a heavenly explosion of flavors that left us craving for more. In conclusion, I highly recommend Bala's Pizza to anyone seeking a truly delicious pizza experience. The combination of their commitment to using fresh ingredients, the exceptional service provided by Selma, and the overall courteous and helpful team make this establishment stand out from the rest. Whether you're dining in or ordering for delivery, you won't be disappointed with the incredible pizza and wonderful service at...
Read moreCan’t say enough about this place.Got a cheese pie like I get every where. Because that’s my do to and how you know pizza is good. Dough sauce cheese. Everything was just amazing quality ingredients no cutting back to make a profit situation here. The dough the sauce everything was flavored meticulously. No hiding behind toppings.This is the bestI pizza I have had in Florida let alone Jacksonville area. Worth the drive. I’m born and raised in NY so I know good pizza. So impressed also with the customer service 10 out of 10. I called a week ago to see if they delivered and the owner said no and no apps yet but he would have an employee come bring it to me…. If I didn’t have ride 😍. Are you kidding me??? and today I was near this place and had to go with my pet in the car and sweetest prettiest Latina young lady gave me the best service inside the spot and went out of her way to bring it to my car even after just to call me and I would come get it. Honestly I wanted to gate keep a little even though all their reviews are already so good. because now the wait will be longer but wow… I couldn’t. . You have to come taste for yourself. No flop on these slices. Straight NY style pizza at a great price. I need them on Door dash and Uber Eats but honestly worth the drive no matter where you live. And apparently opening in Oak Leaf soon. Just so impressed....
Read moreJust moved to the area and was looking for a pizza place that was close. Took my 2 year old who was very excited about getting pizza. The location itself is small, more for carry out than dining in but there are 3 tables in the back. The place smelled great and the pizzas looked good and sizable as well. Ordered the NYC Deluxe, paid and sat down to wait. And wait. And wait. At about the 35 minute mark a girl walked out looked at my daughter and me in confusion and asked if we were waiting on anything else (I guess in addition to the 2 bottled waters we had). I told her we had been waiting over half an hour for our pizza which set off several minutes of confused questioning in the kitchen area. The official story I got was that the pizza had been over-cooked and they were making a new one. I asked for a refund and left with my toddler crying for pizza. Went to a chain down the road and got a mediocre pizza. The girl was very apologetic and gave me the refund without argument. 3 stars because I realize that mistakes do happen and the pizza probably would have been very good. But you only get one shot at a first impression.
Edit: we did give them a second try several months later. Called ahead for carry out. Pizza was outstanding. Size was huge. Price was good. Bad first experience not withstanding, I would...
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