Burger King — Restaurant in Florida

I try to be a fair reviewer, finding at least some positive to balance out any negative experiences, if there was one. This BK, thru no fault of their own, is located right off of a major roadway Improvement project which makes it difficult to get in and out of this location until that project is complete. I decided to order inside rather than thru the drive thru because when i place a custom order, i usually have better luck when i ordered it face to face. This is where the unpleasant experiences took place. I stood at the counter alone, no other customers in line or waiting for orders inside, just me. I wasn't acknowledged by the two women working up front. One, who was somewhat unkempt looking, kept restocking supplies right in front of me, but didn't acknowledge me or ask someone to come and wait on me. She could see me. Another one, apparently working the drive thru window, kept walking by me to get condiments, and saying snarky things out loud in front of me about the drive thru customers, like "if you bothered to learn to speak English, you would have gotten the right order in the first place," and several other insulting statements right in front of me, another customer! It was almost 10 minutes before the one that was stocking supplies, went to the register and asked me if i was ready to order. I had asked for my my order plain and there was some impolite comment about that, but the order was finally placed. On the positive side, my order was correct and freshly made, and quickly. Everything else about the experience was negative including the ladies room having no toilet paper. I will never go back to this BK. The staff don't want you...

5 stars for Miss Stephanie working the register on Valentine's day! We had the pleasure of being served by her, and then listened and watched her work as we ate. This lady should be video'd (paid for use of her likeness) and used for training purposes. She radiates a gentle and welcoming energy and speaks to every single customer as if they are the only person in the room, the clarity with which she enunciates every item, and the care she takes to send off the perfect order to the kitchen are unwaveringly consistent. She pitched in where needed & unasked, kept a watchful gaze over the diningroom - all while welcoming a steady stream of customers. Not to mention the genuinely kind interactions we watched her have with her colleagues, with an understated dignity and grace with attentiveness and patience with some of the younger colleagues with varying support needs. She exudes a maternal calming feeling, all with a twinkle in her eye that shows she probably has a joke or two up her sleeve but with the air of a consumate professional. The genuine care and consideration this lady puts into her work, and from what we could assume and respectfully admire, in all aspects of her life - warrant at the very least this review. (If i owned a local business i would scoop her up!) Thanks Miss...

You know it's a shame. But let me go ahead and tell you about this burger King. I have been coming to this burger King for the last 15 years. SPARINGLY. The reason is because in those 15 years this place has had one consistency... the service just stinks lol coming today reminded me why I don't come. They had some issue and had no fries, no onion rings and some other fry based foods. The lady upfront forgot to give me part of my order and forgot my sauce. I think she is just as old as the place and remember her always being here. How the heck do you forget to give sauce. It's not like the job changes much from day to day. Like you show up to work and now your selling mortgages. Like come on! Then what really upset me is that I asked for our whoppers to be off the broiler. I'm telling you if you ever have a whopper off the broiler you will never eat McDonald's again. But yet they gave me my burger regularly. Even if this was also effected by the fry incident they could at least tell me. Like man. They need to change the franchisor and staff because the only consistent thing here in the past 15 years are either one of those. What a...