A very different "dining" (?) experience for someone who lives and works in Italy. Spanish music in the background and DVD instructions ending with the word, "Gracias." This should have been a hint to me that this was Italian dining on American standards. (MINUS ONE.) With only two tables occupied when I arrived I was led to a table near a party of four which, after seeing and hearing two of the four chatting on the cell phone I refused, commenting that I wanted to eat in peace and not be part of others' conversations. (MINUS TWO). I relocated myself halfway between that party of four and another party of four celebrating a birthday. The celebrant, hard-of-hearing in his left ear (or so he told me) flavored his conversation with the foulest four-letter words I have heard in a restaurant with the appearance of La Borgata. I approached the table, told the group that I was seated two tables away and asked that he lower his voice. I relocated to the bar when after I heard "G-d dan" and "Son of a Bith" for the fifth or sixth time increasing in frequency and volume with each glass of wine he consumed. The untermenschen left while I still was seated at the bar and the birthday boy was the last to leave passing me with the Christian comment, "Get a fu**ing life." (MINUS THREE). You take your chances at this place and food fit for a king cannot compensate for the cell chatter and the character of drunken customers. Miss Theresa is a class act. But she alone won't motivate me or my friends who know how to dine in a civilized atmosphere to return to this swamp until it's drained of...
Read moreBeen here a few times before and it was ok nothing spectacular but tonight the service was lousy. Took my wife, mother in law, a friend, and 4 kids from 7 to 12 years old for my daughters birthday dinner because she wanted spaghetti and meatballs. The lady that took our drink orders was very nice and I thought she would be our waitress but instead we had an older lady take our meal order. Basically she had zero personality, acted as if we were inconveniencing her by being there, and checked once after the food came to see if we needed anything. Those were the only words she even spoke to us except at the end to ask if we wanted desert. Never filled waters or cokes. The place was not overly busy. We always tip a minimum of 20% but in this rare case I planned on tipping less, but because we were a party of 8 20% was already added to the bill. On my way out I asked the original nice waitress what was the deal with our waitress and she said she was the OWNER. She apologized and said they had been dealing with credit card machines being down so that could have been part of it, but she said that dosen't excuse it and I agree. Food was ok as usual nothing of the charts but good enough. The service just ruined the experience for the adults. One bright spot was the guys that cleared the plates and boxed up the food. Very nice, polite and helpful. Maybe they should be promoted and pull the owner off...
Read moreThis was my 2nd meal at this restaurant and I wanted to like it I truly did. Unfortunately, this was not the case. This staff was very nice, but it took forever for us to get water and when we did we did not get the lemon we asked for. Then we ordered our food and I chose to have the soup with my meal. The homemade cream of mushroom soup tasted as if it had cooked down to the point that the flavor was much too intense and it was quite salty. I sent it back and got a salad instead and enjoyed that very much as well as the homemade balsamic house dressing. My meal however the stuffed rigatoni with sausage sauce was very under cooked and the pasta was not al dente, but hard. I had to send it back and when it came back again it really was not still cooked properly. My mother ordered a seafood and pasta dish with a white sauce and it came out with a red sauce. We sent that back is well. The menu was not inexpensive in for what we received I felt like we had severely overpaid. I really didn't eat much of my meal I took it home I'm going to attempt to "fix" it and see if...
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