Little Caesars Pizza — Restaurant in Florida

We placed a simple order through the mobile app and we were told that it would be ready quite soon, but instead we were met with no pizzas available at all to pick up and they were out of crazy bread that we ordered and substituted with wings. It was not too big a deal, but I was hoping for Crazy Bread. Not to mention that there was only specifically 2 people working at the very moment and the person making the pizza was not being monitored or working at such a normal pace. the other one didn't really seem to act like he cared. There was no one there to even supervise or tell them what exactly to do so we ended up having to wait an extra 20 plus minutes for our order that we had already previously placed and was already available to pick up (or so we thought) regardless of the fact that we got our food, the service needs a lot of work and of course I hope that they step it up in there because it wasn't always this slow and...

I just went to this location to order 1 extra most bestest pizza. I ordered at 4:00pm... I was told it would be a 10-15 minute wait... so I went and sat in my car. At the 15 minute mark I went back in to pick up my pizza and was told it still wasn't ready, so I waited an additional 10 minutes... then when I asked how much longer, I was told 3 more minutes, so I waited yet again. I was there waiting for a total of 40 minutes and when I finally got my pizza it was clearly not completely cooked and it had only a few pepperoni on it... I was extremely frustrated at this point, so I told them I wanted to speak to a manager, he came and apologized and that was about it, but I was not about to wait again for them to remake the pizza so I asked for a refund and...

A huge thank you to, Jerry, employee at store located at: 24655 SW 112th Ave in Homestead, for creating a heart shaped pizza for my granddaughter. I know this is something that’s not offered, but you without hesitation said you could make it for me. I live three hours away, and you took the time to explain how to order on line, asked for my name and said once order came in you’d know it was the order for the ♥️ shaped 🍕. Pizza was delivered within 20 minutes from the time I ordered. Granddaughter loved it! She loved the brownies topped with M&M’s too! Thank you again for making this special surprise happen! I hope you are recognized by management, corporate and that you are acknowledged for your superior customer...