McDonald's — Restaurant in Florida

McDonald's is a typical fast-food place you go hair with the kids family to grab a quick bite to eat of course when I went here I had to get happy meals and my 10 piece chicken nuggets they were the usual nothing to Rave about but as usual when I wanted to ice cream sundae the machine was down I guess that's typical McDonald's machine hardly ever works but overall I guess for your buck you get food that someone edible and you're used to it and most of the time it's actually pretty fast the only gripe I have sometimes is that the nuggets are overcooked sometimes and of course they love to give you cold fries so you actually have to ask for fresh fries or fries with no salt so they can come fresh freshly-cooked should I say but if you don't say any of those things you're going to get cold fries that been sitting in the heat lamps for a while if they have any there so people complain when they don't have fries but I don't cuz that means I get fresh ones same thing with nuggets if they're out of anything in there cooking it I don't complain because that means I'm getting it fresh for McDonald's any little Improvement can definitely help so if it's coming out fresh that's a good thing one suggestion is try to get better ice cream machines cuz the fact they're always down really...

I placed an order on the mobile app. Went to pick it up and the drive thru was closed. There was a FULL stafff of employees just sitting and lounging around inside the restaurant doing nothing. The "manager" stated that they were closed and refused to help me with canceling my order and issuing me a refund. Furthermore, the "manage," refused to acknowledge the terms and conditions of your mobile order service and cancel the other, stating that I was the one that needed to cancel the order and that I should "restart my phone." She continued to say, "it takes two to argue, and there is nothing that I will do for you now," followed by a sarcastic "happy holidays" while waiving me by the glass door. It is preposterous that your employees not only don't know your own terms and conditions of service, but also willingly neglect to acknowledge them and treat customers with disrespect. In the end, I was never assisted, never got my order canceled, and never was issued a refund, all while being...

I am extremely frustrated with my recent experience at McDonald's store 5112. I ordered a Fish Fillet sandwich, but when I opened the box, I was shocked to find a cheeseburger with tartar sauce instead. This mix-up is completely unacceptable and reflects poorly on the store's attention to detail.

To make matters worse, I couldn't shake the unsettling thought of whether my original sandwich was tampered with in any way. My receipt clearly states that I ordered the Fish Fillet, and I expected to receive what I paid for. It feels absurd to be in this situation.

As I write this, my frustration only grows. It is disheartening to receive such poor service, and I genuinely wonder about the level of commitment from the staff. If someone is unhappy in their job, they might want to consider a change; after all, customers should not have to endure such...