Niki's Rainbow Restaurant- N. Satellite Beach
Breakfast- 1 Star Lunch/Dinner- 4 -Stars
"Better a thousand-fold abuse speech than a denial of free speech. The abuse dies in a day, but the denial slays the life of the people."--- Bradlaugh
Enfolded within a strip mall just south of Patrick's Air Force Base with a stunning view of the Monaco Condominiums, sits the local Greek favorite, Niki's Rainbow Restaurant (Niki's to the locals). After being seated by the prompt. professional hostess, my server, Candel soon approached my table. Bouncing around the menu in order to get a good sampling of their fare, as is my wont, I ordered their version of the Greek omelet, the Zeus. I followed this with a Gyro sandwich and their Greek Combo Platter which included: Spanakopita, Mousaka and Pastichio. The best part about my "breakfast" order of the Zeus omelet was the home fries. The potatoes were fresh, perfectly seasoned and fried like Mom made them. The omelet, however, left much to be desired. Perhaps the burner was taking the day off, or the chef was not paying close enough attention as it was unevenly cooked and served with a "plug and play" biscuit with the taste of a previously frozen, pre-bought, obviously not homemade tasteless lump of flour. Where they failed at the breakfast foods, they more than made up for in the rest of the meal. According to their website, they "may be the best Greek American Restaraunt in the area." I can assure you, they can remove the qualifying "may be" on their website as I am certain they are! The Gyro was shaved from a rotisserie as it should be and crammed (eloquently) into a pita bulging with fresh tomatoes and onions all smothered in their homemade tzatziki sauce. One bite and I all but forgot about the horrid omelet I had just forced down. They must have someone's Greek grandmother back there in the kitchen as I have never tasted such a Spanakopita before. It was served on the plate tucked in snuggly between a lovely slice of Mousaka and Pastichio, and all of this was fronted by two overstuffed grape leaves. The flavors of all of their Greek food was to die for. The Spanakopita was obviously made with fresh phyllo dough as it was flakey, chewy and all that it should be. The spinach, I am sure, was picked fresh right before they made it for me. The Mousaka was just as expertly crafted, with perfectly roasted eggplant and meat seasoned to perfection. It is fitting that I come to the Pastitchio last, as I was always told to save the best for last. This dish was amazing and had my taste buds screaming, "Opa!" the minute I took my first bite. The pasta was al dente as it is written it should be, the meat had just the right amount of Greek seasonings and the Beachmal sauce was something to write home about. I know it sounds easy to make if you Google it, but the Beachemal sauce is one of the four required sauces that need to be made in order to enter in an elite Chef's school for a reason. The chef, or "Ya Ya" (Greek for Grandmother), hit the Beachemal sauce out of the park. It was expertly blended and added a most perfect ending to a wonderful Greek dining experience. Big Boy says, "Go for the Greek entree's, but avoid the omelet...
Read moreFor everyone who intends to enjoy a meal with those they love, do not and I repeat do NOT do so here!
I never in my life been to a restaurant where the owner is so rude, ill mannered, and down right disrespectful to his customers as well as his workers. How is anyone suppose to enjoy a meal or time with their family when all that they can hear is the owner literally dropping F bombs at his employees. I mean it’s one thing if they royally messed up and things became a big deal, but these poor servers are getting cussed at for almost everything they do, even something so simple as engaging with the customers they are serving… it’s literally their job to engage with the customers and give them a great experience. It’s hard to see honestly and it blew my mind! My server was very attentive and made sure we were well taken care of and even took the time to make us feel welcomed to the area as we were only visiting. Only for me to overhear the owner yelling at the staff because they’re being too friendly to the customers.
I pulled up the reviews after the fact to see if maybe we just caught him on a bad day but then I see a review saying the owner berated a customer and chased him out the door all while yelling slanderous comments. Upon reading further that customer had a complaint about additional charges to his bill that wasn’t supposed to be there. Instead of trying to figure out the mistake and making it right, he instead chooses to berate the customer and run them out.
I continue to read and the theme is the same. There are quite a few reviews about the owner and the customer service that I wish I had seen before I took my family there.
Bottom line is this, if the owner is this bad, and the customer service is this bad, then this place is not worth your money. Our server was great and honestly I’m sure many of the servers are just as good but they’re under some terrible leadership and that’s dragging them down. I do hope this place can improve but my experience was overall disturbing. So much so that I wouldn’t put it past the owner to be the type to spit in your food and...
Read moreThe food was very good however the waitress was beyond the description of rude. I had called ahead to see if they offered a swarma sandwich, and was told it’s not on the menu , but something they commonly do. Upon ordering the waitress was not only confused , but put off by the request. After leaving our table another waitress and the hostess had a shouting match as to how to enter it in their system. I got up and explained that not only could we hear them , but I had called ahead and asked if it was something they offered. We also started the ordering process by saying we will start off with Saganaki. (Flaming cheese) the Salad was served no cheese. Inquired again told it will be right out. Then our dinners were served. Still no cheese . . . I told the waitress she could cancel our appetizer at this point. She asked if I would like her to remove our meals and wait for the appetizer? To which I replied no it’s hot now please just cancel it. She had the audacity to roll her eyes. A couple minutes later she brought out the saganaki but had no lemon to put out the flame. She screamed across the restaurant for the hostess to bring her one with no response. I’m sitting there looking at her and she says to me : Did you want me to sit it done flaming? I replied no I’d like to to cancel it all together. I’m not accustomed to having my appetizer served as a dessert. More yelling across the restaurant announcing that I no longer want it and more eye rolling. As previously mentioned the food was good but I will never set foot into this establishment again. I go out to dinner as a form of relaxation not ...
Read more