Subway — Restaurant in Florida

This location is a joke…

My husband and I walked in, very clearly together….

The female sandwich artist was so preoccupied with my husband that she disregarded me completely, and finally when my husband said, “can you take her order?” Did i finally get starred at like a deer in headlights because I asked for a chicken salad sandwich. Then because she was just starring at me, and I was like, “Ma’am I’m just asking for the meat on the 42.” She ran to service my husband again… leaving me to stand there dumbfounded.

My husband was so over it that he spoke to the “manager” and said, “She just wants a Chicken salad sandwich, do you have that.” And instead I was starred at by both, and got a BMI sandwich instead… as I starred at the perfectly good chicken salad.

Then she totally screwed it up, 4 slices of cheese, the smallest handful of Spinach, 2 tomatoes and a handful of olives, but you know…. My sandwich was drowning in vinaigrette. Then when I asked for sub spice she legit dumped salt all over it, and parm cheese and no sub spice….

Meanwhile as my eye is twitching because at this point it felt like she was messing it up because she was jealous that I was with my husband. The manager was unplugging the computer while my husband was trying to pay, and then said to my husband that it was his fault that he unplugged the computer.

To say we left immediately is an understatement, cause when he saw my sandwich, he was like, “I changed my mind, bye.”

Summary:...

I asked for a cold cut combo. It looked like all bologna so I tried to say something twice. The older lady behind the counter kept dismissing my concerns and talking over me saying "that's what you ordered!" When I got to my car I couldn't tell the difference between what was suppose to be bologna, ham and salami. Most of the meats had a green sheen to them (listeria) and it looked nothing like the ham and salami behind the counter. I went in to see if maybe I mis-ordered or could maybe pay to add regular ham and salami. I immediately got scolded by the older woman. Shouting that I got what I asked for. The younger lady was atleast nice and explained that the cold cut combo is all inferior cuts to their normal ham and salami and all looked alike. I left with my disgusting sandwich and ate chips for lunch, so I wouldn't be yelled at by the older lady anymore. I'm not sure how much more passive I could've been, or how else I was suppose to let them know my concerns. It's obvious they just don't care. (Not to mention they all put on gloves without washing their hands, which is against...

What a disappointment. I tried for over an hour to place an order online, the system was down and I am sure that is corporations fault not the stores fault. But I called instead to place an order and the woman who answered did not even understand what I was saying about making an order. She then passed the phone to a gentleman who also could not understand what I was saying. I am pretty sure there should be at least 1 person working on each shift who can communicate in English. From there I decided, well I should probably go into the store and just make the order in person and pick up. Both of the people on the phone were in the store and the only people in the store. They could not understand how to make my order because they didn’t have any bacon and they were trying to communicate something about the wraps vs the sandwich. I then threw in the towel, no longer willing to waste another minute on incompetence. I am sure this is individually owned and getting employees right now is difficult but I hope things turn...