Truckers Smokehouse & Deli — Restaurant in Florida

If you're looking for "good" BBQ then look elsewhere. I haven't the slightest idea how they have 4-5 stars. Must be the friendly staff because the BBQ is a total fail. If the brisket is actually "smoked" then it must be with paper. Not one piece of wood made its way into that smoker. There was a red flag that I ignored...they slice the brisket with a deli slicer. Paper thin I might add. Not too state their other offerings are not on par, but I judge BBQ joints or those serving BBQ by the brisket. True fans of smoked meats will understand. I suggest the owner of the establishment take a road trip to try real BBQ. Either they will step their game and quality way up or they should just close as this is an insult...

My experience was pretty simple. I asked one of the workers there what kind of wood they used to smoke their foods with because there's a couple types of wood that give me heart burn. I didn't see the girl that said it but she had a smart comment and said "the wood came from a tree". I find this very rude and insulting. I was thinking about catering 40 people's dinners tomorrow from this local spot. Now, my company won't spend a dime. The food smells delicious but that one person ruined it with her smart remark. It bothered me so much I decided to leave a review. I hope the owner can identify what wood is being used and notify the rude lady that lost him a ton...

I have been a daily customer for 2 years. When my sister was double charged on her credit card, because the clerk at the time of purchase was too lazy to confirm the cancellation on the card. The manager... A friend of mine, refused to admit they could even have been wrong. She Wouldn't even bother to review the video in a timely manner that shows their error. The owner, who heard the entire conversation, didn't even bother getting involved. I was treated like I was trying to steal from them. I have been self employed twice, and have never treated a paying customer so rudely, and with such disregard. I will never shop here again... Over $16.71....