Wendy's — Restaurant in Florida

This the second location beside the one on Pensacola that be shutting down 2-3 hrs early I place an order online only to get there and they don’t have either item mind you I placed it around 10:00 y’all close at 12 why why don’t you have a potatoe or chilli that’s still on the menu y’all just throw stuff out shutting down all early cuz I got there at 10:40 the the manager so worried about shutting down and stuffing her face pissed me off even more how you gonna be like sorry we out of potato’s and chilli do you want a baconator I tell y’all I don’t want a burger can I get a salad you tell me it’s out off my price range mind you the damn salad 8 dollars then turn around and say y’all don’t have meat for the salad but can still make me a chicken sandwich is that not the same meat y’all use for the salad I the ask for a loaded fry for y’all to say y’all don’t have bacon but y’all was tryna offer me a baconator a minute ago and y’all have attitude get a new job if y’all miserable and on top of that the only option I saw on the mobile app was to cancel I asked about a refund and they didn’t want to...

Well, I can honestly say I haven't been to a fast food place and there be someone so happy and willingness to help with extreme patience. Everyone was polite but one employee stuck out to me this visit I believe her name was Sara, me an my son came in on Wednesday. When we did Sara eagerly walked to the door and opened it for us which was very kind of her, I've never experienced that kind of kindness before from a fast food employee. It touched me. We ordered and got our food and left. Had to turn around due to mostly my son's sauce wasn't in the bag an I was missing a fry. As I pulled back in an got out of my car, I met by Sara at the patio with bag in hand , she asked kindly if something was missing or was it made incorrectly an how could she help? I replied I'm missing a fry an sauce for my son. She happily said she'd bring it right out to me. And she did just that plus she brought out a toy for my son and apologized for the inconvenience. Her politeness , work ethic an compassion for others will take her a long way Wendy's is lucky...

The young lady at the front was very nice and polite. I ordered and was happy. So I fixed my drink and was waiting for my food and a older woman called my name so I went to get my food and she accused me of stealing. I asked her what she was talking about and she said I stole a drink and I was a loser. So I told her I didn't and she said I should leave. I showed her my recipient and told her I was not stealing anything. But she was still running her mouth and showed me the computer screen and it was only the food that she could see. She was still not admitting she was in the wrong. I asked her for some ketchup and Mayo and she said she didn't have any. After a few minutes she got a little cup and put Mayo in it. With her attitude!!!!! Still to remind you she had long hair with it flying everywhere touching it with her hands and cooking on the flat grill. What a great experience. Upper management needs to go...