American Deli — Restaurant in Forest Park

Ok, we order from this location all the time for wings. We place an order over the phone and paid over the phone… the lady said she will need our driver’s license number because people have stolen food in the past claiming they haven’t received their orders. We stated we will not give you our ID number but you’re able to validate the name on the card with our ID. Upon arrival to pick up our food, she requested to write down our id number again… same as stated before… you can validate the name but I will not provide you my Driver’s License number…. How about we ordered food today and they now have us blocked and flagged in their system because we would not let them write down our driver’s license number.. if this ain’t a red flag for fraud, I don’t know what is!!! WE PAID FOR OUR FOOD idiots! You should have cameras in the building and able to provide proof for those who claimed they haven’t received their food from you!! And then you punish your loyal and paying customers because of what someone else did!!! …. Make it make sense!!! There’s too much scamming and fraudulent stuff going on to be giving your driver’s license number Willie Nellie to people… If you didn’t know, that’s all a person need to obtain other important information if they have access to the right systems…. Just nutz!! We’ll order our 50 piece and sides somewhere else….. They’re acting as if they’re a government institution or someone applying for a loan or something… all we wanted was some hot lemon...

This place is a joke! If you order from them you better hope they get your order right! I ordered delivery from them and my order was wrong. I am in town on business and stuck at a hotel. That’s why I ordered delivery. They told me I needed to return the item to them then they would fix it. I told them I had the food delivered because I didn’t have transportation. They didn’t care. No refund! No exchange, no food I can eat for me!! And no manager on duty for me to talk to for help! I’m now out $16.20! This place has no idea what customer service is!! Avoid this place like...

Went here tonight for dinner. I definitely won’t be going back. It’s a Monday, so J. Buffalo house is closed, I chose American deli and I learned that there’s no comparison. I ordered 10 bbq wings, and 10 honey bbq. All my wings came out the same flavor. The fried rice tasted really basic, no real flavor and kinda hard. The wings were DEFINITELY pre-cooked. They were really hard. Do yourself a favor and order from J. Buffalo house on Jonesboro rd instead; they wings and fried rice is WAY BETTER...