Bonchon Fort Lee — Restaurant in Fort Lee

After a particularly bad experience at a different Bonchon location at Harvard Square in Boston, visiting another Bonchon again wasn't very high on my bucket list. I've always known this location in Fort Lee was near me, but didn't bother to try it until I got a promo code from Seamless to use today.

I ordered a small (12 piece) signature fried boneless wings, as I usually prefer boneless over bone-in wings. I really only eat bone-in wings if they are my only option. Imagine my disappointment after getting home and realizing that they gave me bone-in wings instead of what I had ordered. Since it would take me at least 25 minutes round-trip to walk there and back again, I decided not to go back to fix my order. I was originally going to write a review on the boneless wings, but this review will have to be about their bone-in wings instead.

After the initial disappointment, I was disappointed again at the fact that there is very little meat on each wing. When you bite in, it is mostly just the fried batter. I did like that the wings were extremely crispy though, which is something that beats most takeout places. They have holes in the box so that the steam can escape, which keeps the chicken from getting soggy. However, after finishing this meal, I just felt like it was very greasy since all I was eating was basically the crisp.

I also noticed when picking up my order that they have another sauce option called Sweet Crunch that was not on the menu on Seamless' website. I feel like every business owner should have the responsibility of ensuring their menus are always up-to-date so that the customer can order anything that is offered by the restaurant. I definitely would have picked that sauce over the one I got if I had known it was an option.

Lastly, I personally think that the chicken is a little overpriced for what you get. With such little meat, the small size should not be worth $12. I probably would not pay for that again if I don't have a promo code to use.

I feel like there are many other better Korean fried chicken places on the opposite side of Fort Lee that are not only more fairly priced, but have more meat on each wing. I'll give this location 3 stars as I feel it was just average but...

Just tonight, 06/20/25, I ordered food for me and my dad. I got two orders of 10 strips and two orders of fries. I went and picked it up, only to realise when I got home that there was something sticky on the bottom. So, I took it off thinking it’s tack underneath the container to keep it from shifting. But it still seemed suspicious to me so I smelled it and it smelled like grape. Instantly I knew that it was someone’s chewed up gum and I could see bite marks in it. I immediately called the restaurant to complain about it and I was dismissed by the lady, Rebecca, and she wanted for me to show her. So, I packed the food back into the bag and brought it to the restaurant. I live in Hackensack, but I like the way this Bonchon makes their food, so I was willing to do the drive. But having to go back because your food had chewed up gum near it is annoying. When I got to the restaurant with the food, I showed Rebecca the gum in a paper towel. She dismissed me and told me it’s not possible, that the people in the kitchen have bad teeth so they couldn’t have chewed the gum. That she’s always in and out of the kitchen so she “knows” they’re not doing that. But you wouldn’t know something like that unless you’re inspecting people’s mouths every time you’re in and out of the kitchen. So, that makes no sense to me. She offered that I go back into the kitchen for her to show me that nobody is chewing gum. I said no and that it’s pointless, that it makes no sense for me to do that. I got refunded for the food, I handed the food back to the restaurant, I didn’t want it remade or anything as my appetite was lost. I understand that mistakes happen and I’m more than willing to let it be remade, but when I’m being dismissed and basically being called a liar, I just want a refund and to return the food. It’s very disappointing because I’ve come here for years before BonChon started popping up in other spots. To me they make it the best. But now I guess I’ll just have to go to the other BonChon restaurants if I want it. I don’t appreciate being so dismissed...

• UPDATE FEB 2020 * we had a big problem last visit.. this place is under new management.. when we walked in, a customer was at the counter complaining that his credit card was double charged for his meal. The prices here are kind of high, so he noticed right away when his credit card was double charged. After we paid, about an hour later we found out that we were double charged too on our credit card bill!

So beware of ordering any food here unless you pay cash. I dont know if this double charging is intentional like they are trying to get away with it, or if it is accidental and just happened to 2 customers in a row? Not sure.. but thankfully there are other Bonchons in the area, under different management, including one thats opening soon in Hackensack. So we will be visiting other Bonchons from now on. No need to go through the hassle of dealing with the new manager and the bank for constant double charges. Hopefully they will fix this problem.

• End of update *

Pros: Yumny good chicken. Good rice. About 5 large tables, so good seating. Clean dining room.

Cons: A little Expensive$12 for just a few pieces of chicken. Few menu items to pick from. Sweet chicken is not on the menu, you have to ask for it. Could use more drink options too. I suggest Joes...