Was greeted very rudely with attitude . “What do you want?” My girls and I ordered. Cashier was very curt, “is that all?” Did not say thanks, have a good day , etc. (even after we were friendly to her) Complained gruffly to the other employee about how busy they were. (No one else was in line) Put my kids strawberry lemonade down and dropped the straw next to it with an annoyed eye roll. At the pickup counter an older man asked nicely if the drink on the counter was his wife’s. The girls rudely replied with a huff, “You can read the label.” He was nice to them and said “Sorry I can’t read it because of my eyesight “. They looked annoyed and looked at it and said very rudely “No this is not it, are you sure she ordered from the right Starbucks ?” These young girls should have been nicer to this gentleman and everyone in general. We will not go back to...
Read moreDid a mobile order this morning that was supposed to be ready at 7:51am. As of 8:10 it still was not ready. When I asked about it they said they were really behind and that I could go to the Harris Teeter customer service to get a refund. If they would stop taking walk up orders and doing those first and take care of the mobile orders there shouldn’t be an issue. Or turn off mobile ordering temporarily to get caught up. The whole point of a mobile order is so that you can order ahead and not have to wait 20+ minutes AFTER the time quoted it would be ready. This is not the first time this has happened. Needless to say I won’t be ordering from this...
Read moreProbably the worst Starbucks in the area. Only go here if you want your order wrong and rude service. The drinks are too expensive for the experience here. Waited 17 minutes for an app order. Told the manager I had to go so I wanted my money back and she walked away from the register and started making drinks. When I asked her why she ignored me, she said my drinks were coming. Not sure if I was ignored bc I’m black or she’s just rude. Either way, never again will I come to this location. I will drive out my way to go...
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