I would give this place is 0. Why because a manager told me to never come back if I'm going to be rude and hateful. But the important thing here is that her employees was being rude and hateful. There's supposed to listen to me while I give him my order. Her employee kept saying is that all is that all is that all period and then had me repeat everything I just said period so I said can you quit being so rude and let me finish what I'm trying to say to you. So it takes rude to be rude. I do not go back to that place even though I love their food but not anymore I go elsewhere. Yes I did call corporate they just gave me some free food and I don't know if this person that told me never to come back because I was being rude to her employees was even really punished. So why would I want to stay or go back to a place where they made me feel like the bad person and all I was trying to do was give this girl my order. Fast food restaurants are not what they used to be fast food it shouldn't be fast food it should be reasonably food...
Read more10/1/21. If I could give 0 stars I would but it wouldn't let me post the review without giving at least a star.Ordered on the app for pickup at 8:36 and it was supposed to be ready at 8:51. Cool. I go to pick up and it's not ready. They said "oh well it's probably not done but it will be." Waited an extra 10 minutes for my food. Open up the bag and my order is completely wrong and gross. My curly fries were cold and hard because they had been sitting for way too long. Ordered a 4 piece mozzarella stick and got 3 chicken nuggets instead. My roast beef with cheddar sauce was also cold. Very disappointing. Then when I tried to call to get it fixed I get put on hold for 15 minutes without anyone saying anything. They picked up and immediately put me on hold after I told them I wanted to speak with a manager. Couldn't eat the food I got and on top of that couldn't even get it fixed. Pathetic😒 Maybe someone will read this and tell me to try to contact someone else about this issue and I still won't get...
Read moreThey are very rude at the window. When you place your order they dont give u the total you owe. When you pull up to pay they grab your cash or in my case my debit card give u your change if you gave them cash AND THEN TELL YOU TO PULL AHEAD SO YOUR OFF THE TIMER( ONLY TO MAKE THEM LOOK GOOD TO THEIR CORPORATE OFFICE) Then after waiting 5 to 10 minutes they bring you your order with out napkins or any sauce after they directly ask you if you want any.Hopefully someone from there corporate office reads this and they see how rude there employees are. I will not ever purchase 35-40 worth of food at this location again I can see that no one from there corporate office gives a dam about threre horrible employees since we have not received one call about this visit. Being a small business owner I will make sure everyone knows exactly how bad they are and will reach out to Arby's Corp to inform them exactly how bad the service and how rotten the quality...
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