I've been to this diner a handful of times and the food is ok. It's priced reasonably and made fresh but lacks seasoning imo.
My most recent visit has actually prompted this bad review. My mother (who is blind and has poor balance) and I went here on a Friday at 530p for an early dinner. The place had 5 tables taken and the rest of the place was empty.
My mother and I sat at a booth that was empty because it was close to the door and the waitress came up to is and demanded we sit somewhere else. I explained that we needed to sit at a booth because my mom is extremely self conscious about eating out due to her vision loss. The waitress huffed away muttering under her breath and proceeded to help the table behind us after they sat at a dirty table and loudly said "these tables are dirty and no one should be sitting here".
She then came over to our table, slammed down the menus and tableware and rudely asked what we wanted to drink. I asked if there was a problem and she rudely replied, "these tables are dirty and no one can sit here until they're wiped down. It's a food and safety law."
NOTHING was said to us about the table being dirty, that's why we sat there. There were no dishes, no straw wrappers or any other debris that would indicate someone previously sat there.... and since it's a seat yourself environment we chose that table because it looked clean and was close to the door.
When I asked if she could wipe it down and we requested new silverware and menus that didn't touch a dirty table she flipped out and started yelling at me.
Never have I been treated as poorly as I have at this establishment. Bad day or not, she made my self conscious mother even more so because of the scene this rude waitress created. I took my mother home and made her dinner. My mother RARELY goes out, especially to eat, because she's afraid she will spill her food on her and doesn't want to make a mess for the wait staff or be embarrassed because she spilled food on herself. So taking her out for dinner was a BIG deal and the temper tantrum from this rude waitress made my mom cry. Mind you, this waitress didn't give the patrons behind us a hard time. They also sat at a dirty booth AFTER us and she rudely cleaned their table after making snide comments to them.
Needless to say, my family will NEVER spend out money at this diner again, nor will we recommend it to any of our friends who come to the area for a visit.
My family and I support local business whenever we have the opportunity, however, their lack of empathy and consideration towards a visually impaired, elderly woman is not only appalling but downright despicable and I will not support that kind of business- locally owned or not.
Shame on you, Dell's. Know better...
Read moreBeing an owner of a business, I really don't like to give a nasty review because it hurts your self image. We have tried Dells multiple times, and the food is absolutely delicious. My fiance' and I are getting married in February and we wanted Dells to cater. We have called and left multiple voicemails. We went so far as to message the manager. They deliver to my work all the time and cater our employee meals. We have tried talking to them there. No answer. Noone called us back. Noone acknowledged that this was for a wedding. So I felt as though I needed to pass along that information. I gave them some leeway being the holidays, but we have been trying for 4 months and still no answer. So we decided to take our business elsewhere. so if anyone is trying to have dells cater a wedding or any special event, good luck trying to get a...
Read moreWent to this place on 10/3/2023 for lunch with my aunt and cousin and this was the worst service I have had in Along time.
We walked in and asked if we needed wait to be seated or seat ourselves the waitress shrugged her shoulders. We sat at a both she came tossed the menus and said she would be back. Other people came in they got greater was asked what they wanted to drink and we sat there and she kept walking right past us. It wasn’t till we were going o leave that she asked if we needed drinks.
Will never go back. 32.00 and a 3.00 tip was to much for the way we were treated because our skin had a little...
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