Eagles Buffet — Restaurant in Four Corners States

Absolutely Disgraceful – Stay Far Away from Eagles Buffet!

We visited Eagles Buffet on Wednesday, August 6th, with a group of seven adults and one baby, and to say the experience was a disaster is putting it mildly. I’ve never been here before (I used to go to Talking Stick when it was open), and after this experience, I’ll never step foot in Eagles Buffet again — and I’ll be warning everyone I know to do the same.

We arrived at 6:20pm, paid $60 PER PERSON, and were met with the saddest excuse for a buffet I’ve ever seen. The “variety” was laughable — six Italian dishes (why so many?), not a single Mexican option, an embarrassingly tough-looking cut of steak, salty, greasy Asian food that tasted like it was dumped out of a bag, and crab legs that were being rationed out two at a time like we were in a soup kitchen.

By 7:20pm, things got even worse. The crab legs were gone. Staff were actually arguing with customers at the station. The salad bar? Empty. Dessert? Looked like a ghost town. Nothing was being refilled, and I went up multiple times just to see the same picked-over trays sitting untouched.

This is supposed to be a buffet. If I pay $60 a head, I expect options and refills, not excuses. I asked to speak with a manager and was given someone named Eddie, who walked me over to a chef (who looked just as clueless as I felt) — then Eddie just walked away. Real professional.

Later, I asked again for Eddie and told him I wanted the name and number of the Director of Food and Beverage. At 7:45 — with the buffet virtually out of food and still not restocking the stations — they were still selling new seats to people coming in. Are you kidding me?! That’s straight-up fraud — taking people’s money knowing full well there’s hardly any food left.

I called the next day and left a message for Remy, the Director of Food and Beverage. That conversation was the final slap in the face. Instead of taking accountability, it was just excuse after excuse — “we don’t have a pastry chef,” “we’re sharing desserts with Talking Stick,” “there was food available,” etc. Seriously? As a paying guest, I don’t care about your staffing problems — that’s your issue, not mine. My job is to pay. Your job is to deliver the experience you advertised. You failed. Miserably.

And offering me comps for two adults out of seven? That’s beyond insulting. What am I supposed to tell the other five people? “Sorry, Remy doesn’t care about your terrible experience”? Absolutely unacceptable, unprofessional, and completely out of touch with what customer service means.

Do better, Casino Arizona. This isn’t just a bad look for Eagles Buffet — it’s a stain on your whole operation.

Avoid this place like the plague. You’ll get better food, service, and honesty at a $12...

We have been curious about the Eagles Buffet for a while, and for some reason decided that Father's Day would be a good time! When we arrived, it was already line out the door and past so many slot machines. We were already on the other side of the casino! I overheard someone asking how long the wait was, and the host told them TWO HOURS.

Luckily for us, our wait was better than going back outside to 112 weather. We didn't wait too long... just an hour an half lol.

But getting in was great! You pay upfront, and they get you seated. They gave my son a high chair.

I did not take many photos because we were eating, and we were eating a lot!

The menu for the Father's Day Brunch Buffet was breakfast items along with some entrees. The following is what ended up on our plates: prime rib (their horseradish did not have much zing) salmon (very good, especially when fresh!) oysters (wish they had tabasco - it was missing something) crab egg benedicts (the english muffin was hard to cut, but we were both surprised they didn't over cook the yolk!) hash browns (very good!) steamed vegetables (also very good, and helped balance all the heavy protein funnel cake (was okay, I wish I saw if there was a syrup to eat with it) ice cream (there is an attendant at the station, let them know the flavors and you can add your own toppings) -carrot cake (VERY sweet, you should ask for a coffee before taking a bite)

The price of the buffet was $39.99 per head so the total for us two was around $98 and my son was FREE.

I would love to try their dinner and sushi night on Fridays. The pricing for that...

IF THIS PLACE WAS FREE ID STAY HOME AND EAT A BURGER. Anyone who waits online more than 2 minutes to get into this waste of money dump buffet. Has never done a search or doesn’t know how. Is desperately hungry. Pure insanity. For those who have eaten in highly rated restaurants proceed here with caution. This food is generic cafeteria style food. They need to remove the buffet out of the name. Other than the crab leg people you are lucky to find 2 decent dishes to eat. Whomever makes out the menu needs to be replaced. Weird selections that would be served in a test kitchen. If they priced it at $9.99 at least you would be throwing out your money.without feeling bad about it..PACIFIC BLUE SEAFOOD BUFFET ON ARIZONA HAS 100% better quality and better cooks for around the same dinner price but you’ll get an excellent meal with excellent non stop large crab legs filled every few minutes, wake up. If you call this place anything other than one and 2 stares you need to wake up and look elsewhere. Try the sister casino also if you want quality and selection at 5 stars for real. How one is excellent and the eagle is horrible is beyond comprehension. Read the menu on line before you throw your money in the garbage. This is the saddest excuse for a buffet probably in the United States no less ARIZONA. Good luck at pot luck buffet. If you have money to burn, burn it before you go there and save the gas for your car and stomach. Eating here after you come once is...