Felisa's Mexican Food & Lounge — Restaurant in Four Corners States

Ate here because it was within walking distance of our hotel… luckily where i live the Mexican food at its worst is still better than the Taco Bell next to this place. Unfortunately we chose this restaurant over the diarrhea inducing Taco Bell. First off: no queso!? WTH. Ok fine. Started eating the chips and “salsa”/enchilada sauce.. stale chips. Ok fine. Giant black hair on the bottom of another chip? Ok fine. Ordered a cheese quesadilla, a chicken burrito with rice and beans, and a chicken chimichanga. When did a Mexican restaurant start using canned chicken?!! Thrown off by the texture. Almost as if they have become too lazy to actually cook? Margarita wasn’t bad honestly. For the price they charge for the junk they serve I’m completely blown away. Maybe it’s people like us that are just there for a night and want somewhere easy to walk to? No one was there when we showed up. I get why. Anyone local would steer clear from this place. Anyone who has ever had good Mexican food, or even Taco Bell, would be disappointed by the quality of food coming out of their kitchen. Staff was very friendly on the plus side. Tips for staff and chef: 1. Wear a hairnet. Hair on the chips you serve for an appetizer arent a way to appetizer. 2. If you use canned chicken drain it. Dress it up so it doesn’t look like tuna out of a can. Or give customers what they pay for and cook the real thing and shred it! 3. Queso dip! 4. If you keep the process the way it is lower your prices or get food from Taco Bell to serve to your customers. Im harsh but I’m honest. Honestly the worst Mexican food I’ve ever had. It did give me a memory that I won’t forget. At least I came away...

Would give them a negative star if I could. But you cant pick 0 stars so they get one, and one star is pushing it. Worst customer service I have EVER had. The waiter was awesome, owner/manager was horrible. The food was not great, chicken was cheap and menu was misleading. Menu had beans, rice, vermicelli for $2.00. (See added picture) No where did it say EACH or have a OR on the same line or say anywhere they were separate on the menu. The amount of beans, rice, and vermicelli we got equaled less than $2.00 total for all 3 of us and no where close to $6.00 per person. On the combo plate section of the menu you could get a burrito with beans, rice, and vermicelli for $8.50, a chimichanga is a deepfried burrito. Not even close to $11.75 for the meal. Paid over $12.00 a person for a less than Taco Bell quality meal. AND THE OWNER/MANAGER DID NOTHING ABOUT IT. Drive down the road 100 feet to the Taco Bell. She could have made me happy and come back by splitting the difference with me and taken $9.00 off the bill. But $9.00 lost our business for life and a negative review. Also they could take time to replace their menus, ripped pages in old sheet protectors stapled and...

Food Isn't great. I could make better at home. I came in around 7:50pm. I order queso and fajitas. The waitress brought my queso out a minute before the fajitas and it was cold. Queso want good and no flavor. I get 2 flour tortillas with the platter. Had to wait again for 3 more tortillas. I didn't get silverware, had to walk to a different table . Never was offered another beer was empty my whole meal. I was just ready to leave this place. Waitress finally showed up and I asked for my check and a itemized copy or what she wrote down. Then the waitress and Mrg /owner were bitching at each other while I'm there. No professional, I was still waiting on my check. Waitress bring my check and no itemize copy. I asked for an itemized copy and her response was"what's that". I just got up and said never mind. My company will still reimburse me once I tell their story. I don't see this place being open in a couple years. I did tell the hotel not to recommend this place and the mgr took note. PLEASE LEARN HOW TO RUN...