Subway — Restaurant in Frankenlust Township

0 stars, 0 class

I was at 6180 Westside Saginaw Rd location @ 5:40pm tonight, where I waited approximate 17 minutes. The only car in front of me ordered 1 sub and 1 plain pizza. I ordered 2 ham sandwiches.

The bacon wasn't warmed/cooked, the toppings were incorrect, I was overcharged for add on toppings and shorted them, and we were subsequently late for the Loons baseball game. I called and asked to speak to the manager. At 6:05pm when I spoke to the manager she only offered for me to return to the store immediately. I told her I could not as we were already late for the game. I informed her I doubted she would still be open after the game. I asked her how she wanted to make it right. She had 0 suggestions and a big attitude. I asked for her first name. She refused to give it to me. I told her I would never visit that location again, she told me "then don't" and hung up on me.

Classy way to run...

Just had the best service we’ve ever had at a Subway! I always order the same veggie sub and believe it or not, the one I just ate was the best one I’ve had (perfect amount of everything and constructed beautifully). The 2 people who waited on us were so friendly and worked hard to accommodate my husband’s hunger but inability to chew anything (mouth surgery). The soups have been discontinued for the warm season so they offered to super chop up something for him or get him some tuna salad in a bowl. Both solutions were good and my husband chose the tuna. We were so doggoned impressed by the kindness we were shown and by our lunch. Thank you to...

As being a part of the staff not only for subway, but for the gas station as well, we are always complimented on how great our store looks! We try to take the time to meet every individual customers needs and we try to exceed their expectations! Some staff are friendlier than others, but as a team we work together to accomplish our biggest goal, which is to make the customer happy! As any other fast food joint, we do have our off days, but we do try our best in every situation. I truly believe we are one of the best subways around; but that's up to you to decide. Stop in and see for yourself! We are here to make you the best sandwich your little...