Randys Roadside Bar-B-Que — Restaurant in Franklin Township

7/11/24 approximately 5 pm Terrible customer service! Don’t go there! Window was open when my party of 5 arrived, a sign said open, no other customers were around at the time of our arrival. Waited several minutes at the window before someone finally came to take our order. The worker taking our order was immediately rude, disrespectful, degrading and had a sass attitude while calling me and 3 others in my party darling more than once! I Never felt so humiliated giving someone my business to. Have never been here, went out of our way to go here and drove 30 minutes to get to our next destination. A total cost wasn’t offered when paying and had to ask the disrespectful worker for it! Without checking our $104 bagged order before leaving but did ask if everything ordered was there and told it was, we discovered upon the arrival of our next destination some items were missing that were paid for. This occurred after I asked for a detailed receipt -this doesn’t exist then asked for a review of our order. During the review, I was mistreated, disrespected, and asked what this plus that equals more than once. Wouldn’t allow me to speak while he reviewed the order, degrading me and humiliating me asking me what this plus that equals all the while calling me darling. In his review, Sides were an additional cost but when we asked if they were included with each meal when we ordered each meal his reply was yes. After his review, His response to that was you asked if you can get 2 sides and said he said “yes, you can” but we said is it included and he said yes. He avoided mentioning for an additional cost, he avoided mentioning a $2 fee when using a credit card. Avoided, avoided, avoided! Rude! Rude! Rude! Disrespectful ! Degrading! Humiliating!! A jerk! I’ll NEVER be back! Don’t give them your business! !Note to the owner:...

It was a beautiful day. 3rd of August. I'm always ready for an adventure, so I decided on Randy's Roadside BBQ. The drive there was nice. it would have been better on a motorcycle or in a convertible. The windows down did fine. As I approached Randy's, I was surprised by the glam of the artwork everywhere. Parking was not a problem. The place was packed with happy people eating delicious BBQ. I decided on the sampler platter. With slaw and baked beans as my sides. Chopped brisket, chopped smoked chicken, and 3 meaty ribs.. i also ordered 6 smoked wings. Wings sold separately for $2.00 each. 6 were plenty, and the house ranch is amazing . The ribs were good smoked. Not that boiled then grilled fake fall off the bone. No, sir, these are smoked the way they should be. Bite marks and the rings. Brisket was over chopped for my liking but still very good. Just wanted bigger slices. The chicken was a bit dry and not much seasoning. The sauce helped out. Baked beans were plain and out of the can vibe. I'm not a fan, but that's only my opinion. The slaw. It was good. Different from ordinary slaw. Sauce on the side and extra sauce I recommend.. Fudge shop next door has pops and homemade fudge.. Regular fudge. Fudge with walnuts and maple with walnuts. There are plenty of places to sit outside, or you can sit in your car or take it to go. There's a stage outside that had live music the day I visited. I was impressed with the whole adventure. The drive there. The atmosphere. The vibe. The food. Take the adventure and make your own opinion. ...

Randy's BBQ, US12, a ghost from a different time. The last time I was here, my dad was still alive. Today, I brought my own son, who is the same age I was the first time my dad took me here. Back then it was just the trailer. The prices have climbed, and our visits tapered off, but on a whim, we walked back into that memory. What a revelation. The sheer weight of the box, a promise of excess in a world of meager portions. I wish to hell I'd asked the price on those "smashboxes," but it's been a long, miserable while since I tasted anything so profoundly right. They've made changes, and the whole place has an aesthetic. Not some sterile, corporate vibe, but something authentic. You're eating in a sanctuary, a derelict park where the beauty is found in the broken, honest details. The food was so much, my son didn't know what to do with it all. You'd be a damn fool to drive past. It’s worth the detour, worth the price, worth the quiet, melancholic ache of a memory revived. Maybe it hasn't been on some television show or maybe it has idk, It has a vibe, alright. A glorious, gut-busting, profoundly human vibe. torn on this review... Not a fan of the cost but it is good food but last time I had some it was cold and they also were out of items. It's a good stop for food tho if you haven't eaten after a long drive and it's just right off the road and fast. Usually has a few...