Szechuan Garden — Restaurant in Franklin

Okay, the food is decent....BUT! The service we had was terrible. There were no other people in the dining area, and the hostess walked to the table next to the cash register for us to sit. Nope, not happening for me. Instead of asking, as we had our pick of the litter, where to sit she put us in the most convenient spot for her.

We asked for two glasses of water for our meal. The server brought out one bottle of water. Why do we need to pay for water? I didnt request bottled water. They then charged us extra for brown rice instead of their white rice. She never said there was an upcharge.

The entire time she never acted like she cared about us as customers. Hell, they didn't even have a knife for us to use until we specifically told her we needed one.

As big of a space for dining, we felt uncomfortable being there. It wasn't pleasurable and we would have preferred take out at a rival restaurant.

Bottom line...take your order out and...

PROS:Very nice family runs this restaurant, always very pleasant and cheerful when I see them. Clean dining room. Food tastes very good, always hot and many of their dishes have nice touches to give it a little something to make it look beautiful on your plate. The portions have always been generous and never have shrunk in amounts like other chinese restaurants in the area. Prices are very reasonable, even for a family of 5. Never have to wait very long if we order take out, 10-15 mins at max. Dining in has never been a wait. They have made us feel at home, like we are friends coming to see them. I wouldn't want to go anywhere else. :) I would recommend to friends and family. CONS: Sometimes I wish they...

I have not had Chinese food in years so my review maybe somewhat skewed. Ordered 3 spring rolls and a large beef broccoli - was told the small serving was not enough - total cost = $22.19. I was very disappointed with the spring rolls, they were tiny about the size of a short cigar. Above all, they were greasy and soggy, even after using a paper towel to squeeze off the excess grease. They went into the trash bin. I remember when spring rolls were crispy and full of vegetables. My advice, stay away from the...