Burger King — Restaurant in Fresno

This Burger King consistently gives poor service. I’ve come because it’s the closest to me that offers the impossible whopper. I’ve asked for mustard and repeatedly they don’t add it. Always the wait time is too long to be considered drive through. The last straw is today. I’m sitting in the drive through writing this review because frankly…I have the time. I’ve been waiting in line at least 15 minutes for nothing. I’m just trying to get out of the lane without having to drive over the side walk. Not even getting food today because they’re out of impossible patties and they offer nothing else I would eat. Seriously though, going over the side walk is looking pretty tempting minute by minute. Finally, after a 15+ minute wait in line for nothing, I’m freed and I’m never coming back. Not looking back either. Not sure if it’s constantly understaffed or just lacking the type of employees that create good customer service. Either way, it’s clear management is...

Wow, what a terrible experience. If I could give them zero stars, I would. I grew up eating BK, and when I got the coupons in the mail, I thought I would try this location again even though the reviews say, "Stay away." We were excited to see the coupon page with ghost pepper options, so we planned on getting burgers, fries, drinks, and some chicken fries. That was the great idea, and we were going to pay $20-$30. The bad news: Freestyle Coke machine is out of service, no drinks today. :-( Even though the coupon book had a whole side promoting the ghost pepper options, you can't use the coupons on the other side for ghost pepper burgers???? I offered to pay the difference, and "manager" didn't understand the math. :-) I was amazed as I was waiting for my chicken fries and how dirty this place was. The floor was disgusting. Even the parking lot was nasty So instead of spending $20-$30 I spent $4 and left disappointed. I should have gone...

When driving up to BK on a Saturday morning near 10 am there was a long line in the drive-in u. I chose to go inside so I could check out the specials. The dining area was clean and I was greeted right away with a ," Welcome to Burger King, I will be with you in a moment". I looked around the kitchen area and immediately realized they were understaffed. One working front ciynter, pass and drive-thru. One very pregnant cook in the back and one other employee out front on a break. So I politely said I wasn't ready. She said thank you and went back to servicing drive. Long story short--- I was there over 25 minutes, most of which waiting to order or waiting on food. The manager trainee on duty running everything was doing the best she could with what she had to work with. The food looked good and tasted good. What you would expect from fast food. I will return but I will use the app to order next time and plan for a...