Wendy's — Restaurant in Fresno

This Wendy’s sucks…I thought that the latest review that I read would do it justice and be as good as the recent reviews I read. (08/04/2024 @11pm) Today, my sister and I decided to stop by and order some food. Lord and behold, we get to the speaker and this lady (I’m assuming) attempts to take our order but when I began to order, there was no one asking back to confirm my order. Mind you I’m sitting there for 2 mins waiting for them to answer. After waiting for what feels like 3-4 minutes in complete silence waiting for someone to take my order; I decided to drive up to the window to see if they were having drive thru difficulties. When I got to the window, I saw this guy who looks like he was cleaning something near the drive thru window. With patience, I waited for him to be done as I’m assuming that he would ask me if I needed help or something. 3 minutes pass and this dude just completely ignores us. I then attempted to honk my horn and he still didn’t care(mind you I honked at least five times). The guy at the window should do a better job, I mean if you don’t like your job, find a new job. I just don’t get the people who are paid to work but don’t do their job!!! Wendy’s DO BETTER AT TRAINING YOUR...

While I totally understand why this location struggles with many things that most restaurants do not struggle with (namely the abhorrent conditions that the city of Fresno has allowed to decline to a state of absolute vagrancy and near anarchy), I have to advise people not to visit this location. It is dangerous as there are always seemingly potentially mentally unstable vagrants hanging around and yelling obscenities at any person walking in, and it is always super dirty (floors are unswept and sticky, the windows are smudged, trash is prolific throughout the lobby and on the sidewalks. The staff (which again, I understand the predicament they are in working here) are always rude, pushy, unhappy, and generally seem miserable. I have to give them 2 starts because of a few very enthusiastic employees I've encountered there who made those visits a little better with their cheery dispositions, in spite of what they deal with...

Drive thru wasn't too busy and it was empty inside. They didn't appear to be understaffed. It wasn't a rush hour. I had a very small order, 3 things. There was no "reason" my order should've taken as long as it did! First the cashier, as soon as she took my order she asked if I was paying cash or card. I told her card, she punched something into the register and turned and walked away. Disappeared behind a door. I didn't even get my receipt. I had no clue what my number was and once my order was taken, several people went in and ordered. 10 min passed and I still hadn't gotten my order. The cashier finally appears from that same door but turned right back around and was gone again. Finally my order was up and it was not all right. By this point I just...