River Grill Pizza & Deli — Restaurant in Fridley

I ordered a 12 piece of falafel, the gyro sandwich and a portion of baklava for delivery today via Grub Hub at 1:30 PM. I was told that my food wasn't expected to arrive until 2:40 to 2:50 which is longer than I expected, but given that there is a bit of distance between me and the restaurant and it was snowing, I shrugged it off. That's totally fair. The roads aren't great and figured they were adjusting time for that. My didn't arrive until 3:30.

It was still very mildly warm, which was nice I guess. Better than the I had hoped for at that point. And again, it was snowing and the roads probably weren't great. I was ready to forgive and forget, eat my lunch and move on.

Then I opened the container to the falafel. They were burnt to hell and back. If you don't believe me, please marvel at the accompanying picture. There was a 15 dollar minimum delivery fee, so I had added on the gyro and the baklava to hike up the price of my order. I didn't even particularly want them and was going to offer them to my roommate.

Because I was hungry and a falafel craving was the only reason I had ordered in the first place, I took a bite. I wish I hadn't.

If being cooked until they were nearly black wasn't enough, it was one of the driest things I've ever put in my mouth. Gritty, dry and the only flavor to be found was burnt. They promptly went into the trash.

The only reason I'm giving this place 2 stars instead of 1 is because the gyro was fine. Nothing to write home about but at least it was edible. After all the rave reviews, I'm hoping this was just a fluke or at the very least everything else they serve is...

I had the worst experience at a place I have enjoyed for years as a loyal customer. After picking up my food and returning home to eat, I realized that my order was incorrect. At that point, I called up to Riverboat to inform them my order was not right. The employee who answered the line informed me that he was the manager. After requesting their name, he refused to offer that information. He was also confrontational, which was not something that I feel is right, given I have been offering them my business for years. It was a long night and all I really wanted was an acknowledgement and an apology. As a long time patron, I just wanted to know they would try better next time. I went out of the way to purchase my dinner there specifically. This location is literally two cities over and I often make the trip there at least once a month because I loved their gyros. I should have just gotten Olive Garden with my family. I would recommend Football Pizza in NE Minneapolis, in fact, that is where I will be going...

Iam darrin the surgeon swanson iam your driver there can only be one. i work for uber eats.iam the manthatmotos`this particular evening Jon&JanQpublic i want let you what a great job and great smelling food pipeing hot that i had picked up abd then delivered from here.the gentleman helping me on the grill side,after finding oug im from uber eats was able to fulfill the order fast accureatly with professionalism sometimes seldom found dureing my job and freindly and polite demeaner as well hats off thank you.so as i report this too you Jan and jon and google maps as your reviewer and top local guide i say greatjob staffand store and im off with a bright white blast as my turbo engines roars right past you in flash unknowing you are to me blowing past burning 4 towards the door of the next bigger and best person place and thing iam ouuta here and humbly from me to you stay warm and good eats drive safe and good night , i love me bye see me later if i...