Sand Springs Saloon & Steakhouse — Restaurant in Frostburg

UPDATE: Appreciative that a credit of $6 appeared in my credit card account several days later with no explanation. Nice to know someone cared about our disappointment. Thank you.

Had reservations for early dinner due to Father's Day ....bar seating was nice, quiet, and comfortable. Was looking forward to dinner as previous experiences had been wonderful.

Ordered different steaks, their specialty, his medium well, mine medium rare. When they arrived it seemed they were backwards, his medium rare, mine medium well. I had tips and only two had any pink. When I pointed it out to our server, she said she entered both medium rare and reluctantly asked if I wanted another one. Not wanting to cause problems for the kitchen I said, "no, just please make the chef is aware so future guests would not be disappointed. She took his back to cook more and it was still not the appropriate temp when it was brought back. We said nothing. I was not offered a refill for my tea (which was totally empty, including melted ice) and was glad I had been given a glass of water earlier.

Disappointed that attention to detail was non existent and amused that we were charged for extra butter (one each) for our baked potatoes. Grateful that the grilled mushrooms and onions gave the overcooked tips flavor.

I'm not one to complain about dinner but I guess I should have insisted on a replacement. Had looked forward to a nice dinner and hated leaving disappointed, especially since I live 12+ hours away and have few...

I happened to pass this seemingly charming steak house on a Sunday night. Ordered the ribs and the half pond Angus burger. The burger was cooked over well-done and dry with little flavor. The portion of the meat seemed less than claimed half pond. The waitress was friendly, however never asked me how I'd prefer the temp of the meat to be when ordering She apologized and said the kitchen usually cook it "medium well". In my case, it was well-done-extra dry. She asked me "is anything I can do for you?" I would've asked if I was the waiter "would you like me to get a new one cooked just right for you?" In my opinion, the friendliness has no substance. The ribs was just OK, with 70% of the meat being sort of tender, then the outer part (the other 30%) was hard and tasteless. The teriyaki veggie side has a flavor dated back to the wild west, kinda wired. The best thing was that the coke, which had abundant flavor and cabonation; the corn bread was fluffy and tasty. The dining area is desperately needing a total renovation. Overall, my experience was "I don't think I'd ever go back" unless a free meal is offered (then I will think about it). It seemed that the reason this restaurant still have a good business is bcs there weren't any real food places in town. I hope my review is not overly critical. For $40, I could've gotten a much better meal at a Silver Diner, or, if locally, at the Moon Shadow Cafe (the best...

Edit- 2025- Had yet another graduation in the area so we popped in to see if the food was still as we remembered from 7 years ago. We don't live in the area at all so the 1st time we visited this place was also the last time. I'm happy to report that their sweet potato fries is STILL the bomb! HOWEVER, the special syrup they had with the fries is now gone and replaced with smuckers maple syrup (the kind u get at a hotel breakfast).....NOT THE SAME. I don't fault them however, they might have made the change as a result of covid n needing individual containers, etc. Other than that, the food is still good, ribs were a bit dry though, but everything else was good.

2018- Made a reservation for graduation lunch based on reviews I saw here. We were NOT disappointed. Service was excellent, food was great. Their sweet potato fries is one the BEST I've had (and I've had a lot). It comes with a special syrup which I didn't try (as a sugar conscious person, I thought that was sweetness overload. lol) but my cousin tried it and she insisted I put in this review that the syrup with the sweet potato fries is just out of this world - pure heaven! (her words, not mine). The seafood was excellent, had the crab cake, also tried the mahi mahi - really really good. The burgers were great too. If I'm ever in that area...I am definitely stopping by again. I might just make a trip just for those sweet...