We called several times but the phone was busy. When we arrived we could see the phone lines were blinking red on hold. No one came to the front counter even after we called outlays to them. After about 10 minutes or do there were six people including us waiting to order. We called out again and were ignored. Eye contact was made between employees and customers but they still did not come up to the counter. Finally after 20 mins I called out to them and another customer did too while making eye contact. I said "there are six of us waiting to order". One employee called back that "most of you are waiting to pick up your orders" to which several of us replied that we hadn't ordered yet because the phone was busy. At that point an employee came to the counter. It turns out they were out of several items and areas half the customers who had been waiting to order walked out disgusted and empty handed.
Would never go there again. Short staffed? I don't know but there were at least 4 employees and none of them seemed to care about there job or...
Read moreThis is my second time coming to this little Caesar’s. It seems the later you go, the worse the service. The first time ordering i called in as i do for every restaurant and the ring continued for maybe 5 minutes and i finally got an answer where an nice gentleman took my order and provided me with a great pizza as well. This second time i came in 2 hours before close. I called a total of 3 times. I had a 20 minute drive and figured I’d stay on the line until i arrived to save time. I figured it would be busy as nobody would answer but found only one person waiting for food.
I’m writing this as I’m frustrating waiting 12-15 minutes for my pizza to be made as another customer comes in and asked if there phone is working. The female at the counter stated yes and it seems I’m not the only person frustrated with the lack of answering the phone.
I even called the number in the store to confirm if the number worked. Which it did. I value my time and hope my comments can help the team better their service for...
Read moreDon’t know who works in the daytime but I get the stuffed crazy bread ALL the time and this time the cheese was busted out and leaking everywhere while the “garlic butter” GREASE was everywhere also. The girl working had the nerve to argue with my husband and tell him they are just gonna come out like that again, when we’ve gotten them plenty of times and they were always good and never in the condition they were today. Pro tip, don’t work customer service if you take your bad day out on everyone and don’t want to do your...
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