Southern Cart Works — Local services in Fruitland Park

If I could give this place a zero rating I would. Seriously, I tried my very best to give them my service business. No one would return a call when I wanted to make an appointment, so I actually went there after a week to see if they were still in business. They were, and said that messages went missing during a recent phone carrier change. No problem. Made an appointment and the cart was picked up. After two days I had heard zero from them. I called to request the cart status, but no return call. Eventually I did speak to someone who said she would call me back immediately with the status. No call. Today I drove to the shop to inquire in person. I was told they didn't have a part, and the person who inspects the rear end was off. No mention of a date when I could expect my cart back. They apologized, but in a very confrontational manner. I then said I'd like to have my cart returned. They did return the cart. When I asked if anything was done, the lady said "you're wanted your cart back so there it is". I could not even communicate with them. To make the story end, I would NOT recommend anyone do business with this company. I am not a hard man to please, but their utter lack of communication and attitude toward a decent customer pushed me over the edge. Made an appointment at the Yamaha dealer in Brownwood. Very courteous and professional. Maybe not the cheapest, but I know the job...

Worst company I have ever had the displeasure to deal with. They had my cart for over a month with no communication from them. I had repeatedly left messages, and they never answer the phone and they never check their messages. I FINALLY got a hold of them and the cart was returned after 5 weeks. The cart still wasn't running right. I called again and again with no luck. Finally, the last message I left said that I was going to cancel the check if I didn't hear from them by the end of the day. Never heard from them so I cancelled the check. The next day I get a threatening voicemail saying he's going to the media with this and he was going to call the police. I get a call from the officer stating that I am guilty of labor theft. The cart still wasn't working right I told him, and if the owner wanted to come and get it and try again that would be fine. He came and got it and a week later he returned it with the same issues. I took it to The Villages Golf Cars, they fixed it correctly. The fix had nothing to do with what this guy tried to do. I wasted $1000 and 5 weeks of my life on this company. I don't know how they're still in business, but I am confident that it's not because of...

I have been using Southern Cartworks for 5+ years. I am very happy and pleased with their service. Especially happy that they do the tune ups and simple work at my house. Because they are busy they can be difficult to reach. But I always do, even if it takes a couple of tries. I recommend Southern Cartworks to...