Los Alberto's Taco Shop — Restaurant in Gardena

I used to be a regular at this location, but I will never go back. I often ordered the #20 shrimp plate and would specify exactly how I wanted my meal. The owner gave me an attitude when I asked for cheese on my beans and he called me a problem, which I found very strange because I'm generally well-liked everywhere else I go. In the past, at Alberto's restaurant they once added sour cream on my salad, which had never happened before. The owner insisted that this was standard, but I know it wasn't. Such a small requests turns into a big issue for them, which is baffling. I could understand if it was ranch dressing on my salad but not sour cream. I actually liked this restaurant and recommended it to many people but now all of my people are ready to expose them. The owner claimed they never make any mistakes, which is ridiculous since none of us is perfect and everyone make mistakes. His rude behavior was caught on my camera. My best friend, a celebrity influencer, wanted to expose them on TikTok, but I decided to write this Yelp review instead. The owner should be more careful about causing problems, especially given the power of the internet. He was very unprofessional. And if he is truly the owner he definitely used his power of authority instead of solving a simple problem and lost customers in the process. I am black so I know he did not care about losing me as a customer it was so obvious. As a business owner myself I resolve issues with my clients, not run them away especially if they are regulars. I had to read Alberto's restaurant 1 & 2 star reviews on google & yelp, they are true. I wish I would've read the low...

I’ve been to this location a few times and each time I always wondered if it’d be a smooth trip with no issues. They seem to maybe have a poor quality drive through system that makes it’s harder to communicate. The lady that has helped me in the past seemed very nice which makes my recent visit a little confusing. To keep it short, I pulled up at the drive way speaker/menu and waited, after about 2 minutes of not being greeted or asked if I can hold on for a moment I said hello to try and get their attention. I didn’t get an answer and waited for another min or so and pulled up to the drive thru window. I sat there for a while and even called the restaurant, but my call was sent to voicemail. When I gave up and pulled off I noticed there was tow truck drivers outside ordering food. I’m not sure why they didn’t want to attend me, I’ve never been rude or did anything to make them not want to and if I’m being real I doubt they even recognize me from previous visits. I love Alberto’s food just as much as the next person, but this is one location I’d...

The one who took my order got it wrong, plus i found a bug and guac in my horchata. They didn't even apologize, tried to argue my order was right, and when i told them i wanted a refund they told me they don't do that. So i got the "owners" number called her and she told me "people usually check there food as soon as they get it" as if I'm expecting bugs in my drink, wouldn't answer my questions and then hung up on me. Never once did i curse or yell at them and yet they still were rude. This place is nasty. There's a mexican place called the Lucky Star cafe that's on Rosecrans and Crenshaw right down the street from here and the food and service is 10 times better. Don't waste...