The Grind Coffee House of Garrett — Restaurant in Garrett

Was excited to spend time with a friend and she loves trying different coffees so... But as soon as we walk in we see it's crowded and only three places for groups, couples or people's to sit, as on person left a family of 5 asked my friend do you mind if we sit there cause we only have two seats here, so as my friend helps her clean the table she carries the tray of variety to the waitress which the takes the tray rolls her eyes and as she's turning to walk away shakes her head, 🤔 then the table we sat at was dirty and I went to get a rag to clean it and the same employee held the rag close to her saying no I'll clean it (with the same disgusted look she gave my friend), then as the employee sets the variety tray down she looked at us and said when your finished leave the tray on the table and had a irritated look. As I drink my coffee it's barely luke warm but I'm thinking I'll just heat it at home but my friend went and asked if they'd heat it up, the other employee was nice enough to give me a fresh new one that was actually hot. The decor is amusing with all the cute little sayings but the restaurant it self was just way to small with people standing on top of you if your sitting, coupled with the attitude, I will not be back, it wasn't that good to...

Update 10/20/24 The new location has a wonderful ambiance and offers ample seating options, which we truly appreciate. The decor and setup are absolutely delightful. However, my wife and I were slightly disappointed with the service provided by the baristas. Although they were not explicitly rude, we couldn't help but feel as if we were inconveniencing them with our service.

Additionally, I was not entirely satisfied with my beverage. I had ordered a hot Pumpkin Spice Latte, but the milk was not steamed properly, resulting in a flat and watery taste. On the other hand, my wife thoroughly enjoyed her iced latte.

Despite these minor issues, the inviting atmosphere of the new location is what would likely entice us to return. If the service could be improved and my drink prepared with properly steamed milk, I believe my experience would have been exceptional.

Old location review 2021: A very cute coffee shop. I got a pumpkin spice mocha that was excellent and would order again. The inside of the store is very small with limited seating and waiting area. The wait for our coffee was also a bit longer than other local coffee shops. But the owner and staff were friendly and my overall...

The atmosphere is great (when it’s not busy) with great music selection. Great decor. Always clean. A good place to hang out to chat or do HW/ work. But that’s where their greatness ends.

Their drinks are okay but overpriced compared to Starbucks and other small business coffee shops in a 35 mile radius (including Ft. Wayne). There’s an inconsistency with the quality of their drinks (depending on the baristas working that day). With the exception of 2 baristas, my regular go-to drinks are more often than not, not made correctly.

Again, with the exception of 2 baristas, the customer service is extremely lackluster. I mean it with I say, I am never greeted with a smile (except from 2 baristas). The employees seem very unhappy to be working here.

If you plan on going here during the weekend and when they’re busy, be prepared to have a LONG wait time. I’ve done it on 3 separate Saturdays, and without exaggeration waited 45+ mins to get my drink.

I hope that owner takes her time to refine this location before they open their other location...