Where to begin? Perhaps we can start from the beginning. As we ambled in the door I immediately knew that we were in for a real "treat". The line was fairly short, however, it was clear that the service would be poor. The workers seemed quite bothered with what I now understand to be far too much/too hard of work. I can't say I blame them. If I had to work in a crumby establishment like this I might have the same attitude. After ordering my food I went to the drink/condiment table to fill my cup. I arrived at a barren wasteland which housed nothing more than the pop machine, two water cups full of salt and pepper and a ketchup dispenser that didn't work. I'm not certain, but as I walked away I am pretty sure a tumble weed blew across the open counter. After my order was whispered to the audience I went up to face the consequences of my actions. It seemed like a normal hand off. Until She asked if I wanted ketchup. I'm more of a honey mustard person myself, so I dropped the bomb. "Could I get some honey mustard?" I asked politely. If you didn't know any better you might think I had asked her to kill someone. She looked at me with a face of utter confusion, disappointment, and disgust. As if to say "No one has asked for honey mustard in years.". After catching some traction she managed to utter the phrase "extra sauce is 29 cents extra." Extra sauce? How can I have extra sauce if I don't even have any sauce in the first place?! Now folks, I get it. Who is going to lose sleep over 29 cents (Pretty much anyone who shows up to this Burger King a second time. That's who.)? No one really. Not really her fault, so I accepted the offer of ketchup and figured I'd make it this once. So here we are, we have made it to the table. The nightmare is over. Little did I know it had just begun. As I unwrapped my "bacon" cheeseburger I was sorrowed to find a single 1/4 piece of bacon gently placed on the side of the paper. NOT EVEN ON THE BUN!!!!!! I choked down the dehydrated burgers and decided to use their bathroom. To my surprise the bathroom was excellent! 10/10 hands down. I have drawn to the conclusion that customers found refuge from the storm of trash food by coming into the restroom to lick the scum off of the wall. Hence the cleanliness... TRASH!!!!!!! I returned to the counter to seek more ketchup to drown my fries in, the salt was unbearable. I firmly believe that the only thing saltier than those fries would be me as I write this under exaggerated review. She stumbled to hand me my ketchup, attempting to hand half of it to me and the rest to the floor. Long story short, you couldn't con me into returning to this filthy...
Read moreWe went there last night - they were not busy had us pull to the front - along with the two cars behind us - the car behind us got there first - they gave our order to the wrong car - and attempted to give us the wrong order - realizing mistake she then went and retrieved the bag (our food) from the first car mind you - after being in the first car for about a minute or two later - then walked inside and walked right back out - brought us the bag- when we asked about the food they said it was re-bagged etc... My husband explained I’m an immunocompromised so we cannot take any chances - she said - “It was all switched out and new - she promised” we wasted $20 on Burger King! Everything was exposed - and there’s no way they remade or re-wrapped and bagged our food... Gross! 🤮 of course we didn’t eat it! Who doesn’t check their order when they get a bag- hense the reason the first car was still there! If I get covid we know where we got it from - because we are in sequester most times because of my grandmothers frail state - she died of kidney disease - at home with our family - who also sequesters - this would be the only breach of outside contact we have had- - horrible service - sketchy, sketchy, sketchy—- if you read this employee you will know who you are - I forgive you - but it’s unacceptable to put other people’s lives in danger- instead of lying - you could of taken the bag and yall could of eaten it- and given us the money back - but you chose to compromise yourself and take a gamble- hindsight we should of refused and asked for a refund- but we are still today in shock and disbelief about my grandmothers passing- we couldn’t even think straight. We were depending on your judgement to give quality food and quality care for the patrons - no wonder all the burger kings are shutting down- it’s downright dangerous to even order...
Read moreThis franchise recently got a facelift, but the upgrades are mere cosmetics for one of the worst Burger Kings I’ve experienced. I know the Internet is rife with hyperbole, but I’ve reached my limit with this broken home of the Whopper.
It’s gone downhill over the last few years, but recently I’d been avoiding this place after a couple of lousy drive-thru encounters. The franchise added a second lane, but whenever I’d try to place my order in the new lane I’d get cut off by a booming voice telling me, “I CAN’T HEAR YOU SPEAK UP!” It really puts you out of the mood for food that’s ALWAYS lukewarm (our house is maybe five minutes away) and always disappointing.
Tempting fate, I tried the Whopper again yesterday but could only get halfway through it. The top bun was crumbling in my hands, and the sandwich was dry; it was like eating a roll of paper towels.
Whenever I see a BK commercial, usually my first thought is something like, “Gosh, I wonder how awful that would taste (and look) coming from the local franchise.” I’m done...
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