It's a shame that our experience was poor because Hardee's has the best burgers of all the fast food joints in any city but they have the poorest marketing of any restaurant I know! We arrived at our local restaurant at 11:10am right when breakfast was ending. The first thing I noticed was that the door entering the restaurant was greasy and cloudy with smudges. The next thing I noticed is that they were poorly staffed. I could hear Management in the back complaining about the 11:00am crew not showing up. After placing my order for two Superstar double cheeseburgers and a 3 piece tender. I proceeded to prepare my drinks and take a seat. The next thing I observe was that the floor was slick and sticky from previous spells. The drink counter was littered with straw wrappers, sugar papers and sugar and trash all over the counter. There were no napkins. There was plenty ice but the coke Dr Pepper and other drinks was clearly imbalanced and had more fizz than flavor. The dining tables were all dirty and sticky from previous customers. We were finally called to get our meal an our fries were missing. We had to ask for napkins, ketchup and sauce for the chicken tenders. Once seated at the table we noticed that one of the burgers was a double and the other was a single. I reviewed the receipt which showed that we paid for two double cheeseburger meals. We can hear from our seats that things were very disorganized so I did not ask for the sandwich to be corrected I took pictures of the sandwiches and the receipt and will upload it on a different review site. One side note: With the first bite of our burger, we noted a strong fishy taste. We discovered that it is the brand of pickles that Hardee's uses that when combined on the sandwich produces this taste if the pickles are removed the fishy taste is not present. With better at advertising and marketing and a reorganization of staff Hardee's definitely has great potential. 4 stars for the taste and freshness but everything else was beyond poor quality and did not meet expectations we will think twice...
Read morestopped by to grab a couple cheeseburgers on our way out of town. received both trash food and service. first off your prices have went up so two simple double cheeseburgers at a fast food joint cost over 8 dollars. the corporate chain of command needs to stop spending their self given bonuses on hard drugs. second, the cashier straight snatches our receipt and tosses it when we keep track of small purchases like that. now heres the fun part, ready sports fans? this dried crusty burnt burger with old bread and soggy onions was so obviously premade and sitting on the heat chute(oh yeah i used to work at this location i know how yall do) that it may as well have had a sticker saying "eat me for stomach issues" which my wife ended up having. i couldnt even finish my dookie between two buns. my manager when i worked there in 2018 would have NEVER let us serve that trash. either shes gone or shes...
Read moreI must say this has to be the worst Hardee's in the country. I made an online order of a double Frisco burger with no mayo and no bacon. The order was to be ready at 2:16 pm. I arrive at 2:20 and they have t even put in my order and there was no line in drive thru or anyone inside the store. I asked about my order and the worker gave me a look that wasn't pleasant. They said my order would be out shortly. I confirmed with them regarding no bacon and no mayo and they said they would make sure. 20 mins later I finally received my food and left. About 10 mins down the road I open the bag and pull out my food and it has bacon and mayo on it. An excessive amount of both. I had to discard the sand who as I was too far down the road to turn around as I was traveling and don't live there. I'd like a full refund and I would recommend others not to visit...
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