I hardly ever order from Starbucks but today I decided to do so. I placed my order through GrubHub at 3:10 , I arrived at the building at 3:15 ish. I sat there from 3:15-3:35 for about 20 mins until I finally gave up and I choose to walk out because I had somewhere to be. I try to be patient as a customer because I know what itās like to be on the receiving end in the fast food industry, but itās just really frustrating to sit there and watch them habe 6 baristas out on duty and there taking there sweet time. I saw numerous amounts of people who ordered after me , that got there drink before I got like (which I never did). Like I said I understand how busy customer service gets and I understand how stressful it can be but thereās some standards that you need to have , and one of them is not taking your sweet to...
Ā Ā Ā Read moreI'm a barista. I know how hard it is to keep up with lines and complicated orders. Usually, I am incredibly understanding of these obviously stressed out baristas and their insanely long lines. However, today, when I ordered an iced latte with a single customization, the lady on the register openly rolled her eyes at me. This is not the first time I have had a rude encounter with these baristas, but having the barista so blatantly negatively react to my fairly simple order was mind boggling. It's pretty clear this Starbucks does not get the same training as corporate Starbucks, but you would expect them to uphold their values a bit more. Perhaps if the university paid these baristas the proper amount for their work the service...
Ā Ā Ā Read moreIf I could give this place zero stars I would. Half the time they don't make the order right, the other half they take too long. One time they used spoiled milk in my frappuccino, another time they completely messed up my order and gave me a wrong drink. Then when I decided to give them a chance to redeem themselves a few weeks later they took way too long, and didn't call my name so if I wasn't in front of the crowd of people waiting for their drinks I wouldn't have know they had FINALLY made my order.
Save your money, if you're on the Kennesaw Campus you might as well go to the Buruss Building instead at least they give you an average drink within an appropriate amount of time and you know what to...
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