Village Burger — Restaurant in Georgia

My wife and I were looking for some wings or a good burger and this place nailed it. Wings were big, tender and moist. She had lemon pepper and I had the sweet red chili. Both were flavorful and properly balanced. I had a single patty burger with lettuce, tomato, mayo and cheese. Again, very nicely done. The patty was cooked perfectly. Cheese had nice flavor (real cheese) and the veggies were fresh. My wife had fries. Well salted, properly cooked and good flavor. We both had sodas as well. With tax and a 15% tip it was right at $40.00. In today's economy, we felt that was very reasonable compared to so many similar places. We would not have been able to eat that much at a fast food place for the same or lower price. Prices were better than chain fast food places with better portions. My burger was $6.00. The wings were $8.99 for 8 wings. Any other place near where I live are charging $1.50 or more per wing. They are smaller, and the sauces not nearly as well prepared. This is true of the many places I have tried that have "Wing" in their names. You order at a counter, food is brought to the table. It came out quickly and was hot. The atmosphere is very casual.

We were very pleased, having moved to GA 3 years ago and not having found a place that served burgers and wings we felt worth going back for, especially for such good prices. We will go back to...

During our visit Friday evening, I ordered a village burger with salted fries and my wife got an order of chicken wings. It took roughly 25 - 30 minutes to get our food, which was totally understandable considering how busy it was that night.

When the server brought the food my wife's wings were cold to the touch and the fries had zero salt. We politely informed the server of these facts. I was told that they had salt at the check out counter (which I had to get up to go get myself).

The manager was informed about the wings and she came to the table and said "what are you wanting us to do?". She didn't apologize and didn't offer to fix the problem. After telling her we wanted our food to not be cold, she said "well it's going to be over 20 more minutes to get hot wings, we are busy".

We asked for a refund for the wings (which hasn't shown up on my account yet), she took the wings, dumped them into a to-go container and dropped them on the table, and left.

Never once apologized or offered to make it right. This is the last time we will ever eat at...

I walked in one hour before closing and was met with blank stares like I was inconveniencing the restaurant. No one said hello or how may I help you. Not one word was spoken to me before I ordered. The person at the register just stared off in to the distance for a good long while. A customer experience begins with the register. The food is good so I will give this place another try but why would I go somewhere like this just to be stared at and not given a friendly “hello, what would you like” or even spoken to at all. It’s just burgers and fries and I can get those literally anywhere else. The cooks and people bringing the food to the table are probably all great and hard workers. The guy who brought our food to the table was nice and asked if we needed anything. All I would have liked to have happened is just a normal human interaction at the counter before I spend my money to support your business. Voluntary exchange of money for services with a smile. Like I said, this place has one more chance for me and I will change my review if it is...