Waffle House — Restaurant in Georgia

Waffle Houses are not typically known for their outstanding service, but I imagine Hell being very similar experience to eating at this one. Our server started off by plopping down a coffee cup full of hot water with all of our silverware inside. Then proceeded to not understand anything we ordered. He was just absolutely confused and we had to repeat our orders multiple times until he got it. Missing items we had to ask for repeatedly: Cream, decaf coffee, biscuit missing from meal, and the replacement waffle for the burnt, dry excuse for a waffle that was first delivered. The replacement waffle that was eventually brought was a pecan waffle that belonged to the table behind us. Their orders were completely messed up as well, to which the cook replied: "Whatever, I'll just make another one". Decided to leave a tip anyway, because I also work in the service industry, until we went to go pay. He didn't know how to split the bill, and told us that one person had to pay the tax for all the meals. Then charged my friend the wrong meal and instead of refunding it, (what any person with sense would do), he just said that one of us had to pay for her meal. Then I decided that I wasn't leaving a tip. So when he watched me filling out my receipt and not leave a tip, he asked me if I was "having a bad day". No, Cedrick, I was not having a bad day, just...

I've been coming to this location for years. This is the first time that I've had a bad experience. I ordered take out and just wanted to get back to work. I asked for a hashbrown bowl and coffee. There's absolutely no salt in my eggs and my food was just thrown together. The bacon wasn't cooked well. My waitress wasn't friendly at all. Bad thing is I've ate in a few times and she's served me.?? No customer service today. I don't expect 5 star service, it's Waffle House. We all know how it goes in most of their locations. But I come here all the time, I'm not a newbie to this place. The waitress acted as if I wasn't even there, totally disregarded me. I had to ask for sugar substitute packets a few times and I was sitting there at the table tops. When my food was ready, she put my bag on the table and walked off. Whatever happened before I got there should've stayed with that situation because I didnt do it. Everyone has bad days. Don't carry it over to someone who had always tipped you generously and had conversations with you in the past. UPDATE: I just realized that online order has my breakfast at $10. I was charged $16 plus a to go and service fee twice. I drank my coffee there so why charge me the fee for that? I won't be back...

When the waitress introduced herself with "I'm new" I knew this was going to be a disaster. Although I must admit, she was very nice. It was apparent that my waffle sat on the counter for a while before they brought it to me because #1 I had to ask for it and #2 it was luke warm. Also, they brought my food, and I was finished with it before they brought my waffle. I HATE THAT! Anyway... They brought my chicken melt to me with bacon. I specifically told my waitress I don't do pork. They brought my food first, and about 8 to be 10 min later brought my friends food, so I had to watch her eat, not to mention, had my hashbrowns on her plate, which were ordered covered (with cheese) and barely had a tip of my hash browns covered. I had them to take the cheese off the tab. Midway through the meal they changed waitresses and I could tell the new waitress wasn't to pleased about it because every time we asked her for something she rolled her eyes. Usually the waitress will check on you to see if we need coffee refills, but I had to flag her down. Then our original waitress came back (same friendly smile though). We left, full but...