Dunkin' — Restaurant in Gilford

The staff in this Dunkin Donuts absolutely suck. Terrible at their jobs with huge attitudes. I ordered a single coffee and I am not exaggerating it took 15 min! The staff was preparing and making the food/coffee for the people behind me. Meanwhile I’m still waiting for a single coffee. That’s fine…it happens but the way the responded was not cool.

I asked them super politely “is my coffee on the way?” and the staff scowled at me and said “it’s coming give me a sec 😡” insinuating that I’m being impatient or something.

Lastly these guys prioritize the drive through customers over the people that can get there lazy butts out of the car and walk in. It’s actually crazy how bad the ignore the walk in customers.

They suck! Take an extra 10 min and go to Laconia Dunkin instead. Those guys over there...

This dunkins used to be awesome before they renovated. All the good help left. I went today and order 2 coffees and 3 donuts. I pulled up to the window and sat for 15 minutes before someone even acknowledged I was there (didn’t say sorry for the wait or anything) then was handed my donuts. The girl that handed me my donuts starting having a separate conversation and walked away. She did not give me my coffees or tell me that it would be a little bit longer of a wait. About 5 minutes later someone else handed me one of my coffees and forgot the other one. If they had just opened the window and told me I would have a wait, I would have been a little less upset. But the fact that they didn’t even acknowledge me being there for that long, and then did not even apologize for the...

I honestly held back from writing a negative review for a few visits, but this one really solidified it for me. I waited in the drive-thru line for 38 minutes yesterday.. I work in the food industry and I know that it is difficult work. I gave them the benefit of the doubt that things were just crazy and that they were moving as fast as they could. When I pulled up to the window after almost 40 minutes to get my food, the employees were just slowly milling around, had no sense of urgency and didn't really seem that they cared how backed up the line was. Everyone has bad days, so I gave it another shot today and when I pulled up to pay for my food, the employee at the window was talking trash about the person who had just got their food in front of me... So...