Sandy's Café — Restaurant in Gilroy

**Update: I previously left a 5 star review for this cafe, and after a trip this weekend was excited to eat there again. Unfortunately, my experience this time was completely different and I won't be returning!

As we were seated and after the waitress had taken our order, my wife asked if she could make sure that the drinks for the kids were in to-go cups. The waitress snapped at us that she was already doing that (which we had no way of knowing). I chalked it up to her just being busy and didn't think anything of it.

Then, we watched our order get finished and put up on the counter - where it proceeded to sit for the next 20 minutes as it was ignored and had multiple other ready plates stacked ON TOP of our food before they made their way to other customers. When she finally brought it to us, there was food from one of our plates hanging off of the bottom of another plate.

I mentioned this to the waitress, who I guess thought I was complaining about the wait time (I was not, although it was a bit long that wasn't my issue). The idea of multiple things being stacked on top of our food and the other waitresses having to peel their plates off of our food really grossed us out and turned us off of eating there, so I told the waitress that we were just going to go.

I had tried to leave without making a scene as I don't like public confrontation or making a scene in restaurants (I'm the type of person to accept something minor wrong with my order without sending it back). However, as we were walking out, the manager sarcastically asked "Really guys? Please don't come back.", I told her not to worry, we have no plans to.

I salute you if you've read this far. I'm really disappointed in this visit and it's outcome as I enjoyed eating here, but after this experience - never again. Maybe some people don't have a problem with a potentially contaminated and unsanitary plate bottom being stacked on food they were planning to eat, but it really grossed us out. We won't be going back. I've included my original review below for reference, so you can see I didn't post this lightly.

This cafe is a quaint place off the beaten path that has a great menu and friendly, welcoming staff. Great environment and most importantly - fresh, delicious food. I highly recommend the steak sandwich. This place is a must visit for any trip through...

Came here on Sunday 03/13/2022 with my dad, sister and two young boys. Arrived at about 1240 hoping that the breakfast rush would have dimmed but that was not the case as there was about 5 parties ahead of us. I stood at the front for quite a few minutes before I was attended by the hostess. She looked like she was running multiple jobs so I dared not to bother her. She finally took my name down and said the wait was about 15 minutes. About 30 minutes later we were called in and sat down. We were quickly served our drinks and the coffee was fairly watered down. Our food order did not arrive for about another 40 minutes later. I ordered the French toast combo and the bread was a bit stiff and nothing to brag about. What annoyed me the most is that we were seated in the corner close to the kitchen. At one point it smelled heavily like rotten egg that my kids started complaining. I figured they were throwing away some dirty water in the kitchen area. It was past two and we were still eating our food, my dad asked for more decaf coffee but the waitress told her that they had no more because they were now closed?????! I am pretty sure we were still full paying customers and I did not know that depending on what time you decide to show up, you will get a certain type of service. It was over $70 for the five of us and no one really ordered anything extra ordinary. I hope this was just the one time experience but I will not be returning to...

This was the worst food I’ve ever had in any restaurant. Granted, I came with a big group but they weren’t busy other than us. I got a blueberry waffle and it was disgusting. First they brought me a regular waffle, then once asked they brought out the blueberry one. The Berrys were on top of the waffle in a slurry, this would have been ok except it was frozen. It made the whole waffle cold and wet. Sandy’s was also fairly expensive for a breakfast place and definitely over charged for the “food” they served. My friend got eggs and French toast and he said it was also awful. On top of the food the service was terrible, everything took way longer than it should and the waitress was a bit rude. I’m usually not very picky and I’ve never written a negative review but Sandy’s drove me to do so. If we weren’t in such a hurry when eating we would have sent all the food back. Do your self a favor and find something else. Even...