Casey's — Restaurant in Glendale Heights

I can’t begin to express my disappointment with ANDY. They confirmed my order on the app, then called me and said they didn’t have the ingredients. Ok, please cancel. They said ok and hung up. My DOOR DASH (?!?!) driver texts me he’s there and the food is ready soon. I told him to call me and we needed to talk to the store. I got Andy, an “assistant manager” (he said he was multiple things) and he flat out told me I was out of luck and had to call Casey’s subcontracting delivery service to address my Casey’s order. Then hung up.

I called back and he said he wasn’t the manager, then was, and then told me he wouldn’t be helping me any further and that there was nothing I could do.

As someone born and raised on Casey’s pizza this beyond hurts my soul and I’ll not only avoid this location but Casey’s as a whole. If this is how you treat people that you just stole $40 from I don’t want to be involved. It should be noted that Andy did mention if I showed up to complain he’d call the police, so I had enough incentive to not come back prior to this...

Cashier Ron was watching my black children standing closely by them as they were picking out snacks for me to buy them. Not once did he watch the white people in there or walk past them. I spoke to the manager Annie and she had a terrible attitude and said it’s his job to make sure nobody is stealing. I said only people of color huh? She said “if that’s the case yes” I bought chips that were advertised as 2 for $7 and when it was rang up it didn’t ring up what the advertisement read. I had Annie the manager come over and look at the sign and said “you can’t read it’s no longer valid” I told her it’s very fine print under and if the sign is no longer valid it should have been taken down. This is not only discrimination but pure ignorance. I will be contacting corporate as well as someone to evaluate the professionalism of the employees...

If you're disabled or elderly I don't recommend you stop here in the middle of the night early morning to use the bathroom and get a few things. Because he doesn't know how to leave a pathway from the closest door to the bathroom not being ableist. And when I try to say something because I was very frustrated he told me that I had to leave or he was going to call the police. His fragile ego couldn't take any corrections. Or pointing out the fact that he's ableist! And doesn't think of someone that can't walk very far and how he made it harder! So he made it even more harder on me! That's his character. Very typical. I'm used to it, especially of men and especially of people who think less of women and of...