Perkins American Food Co. — Restaurant in Grand Forks

Ashely was amazing yesterday had to tip her. She help me get all three of the girls orders in right away and reminded me I forgot to order something for myself by saying reading back the order and making sure she got all the girls order then asking me was that all or would I like to order something else for myself I was so thankful for that. I asked if she had any children she said she did so she understood. I was grateful for her kindness and how she keep checking in with us to make sure we where good and to see if we needed anything else she even went back to get the dipping sauce after we had added to the order and never told her the sauce we wanted. I apologized for my girls given her a hard time changing there order they are 8, 9, and 12 years old so they can be a handful sometimes. Then she even brought the hot sauce we requested. Thank you for all your kind words and thank you for showing up to work I had a lot going on was talking on the phone the children where in a rush to order and you brought calmness so thank you Perkins for hiring her this woman needs a raise she go above and beyond for her Job and I was Greatful for her and all she does you will be seeing me again very soon thank you Ashley from North Carolina you made my day and we appreciate you so much have a great day and...

Server was good and efficient. But seriously guys you can't pre cook your hashbrowns all the way and then throw them on the grill and cook them more, they tasted stale plus old oil/butter, but the biggest issue is they come out like 85% brittle hard, beyond crunchy, with basically no patato, this was not just one side, went all the way through. I told my waitress and she promptly brought me out anouther plate, Guess what same problem all over nothing changed. SO I ask you are you cooks or just food warmers? Then upon paying, when asked how was everything, never guess what I said, hashbrowns both batches were no good and way over cooked. So is it really my job to have to ask for a little something off my bill and perhaps we will check into this problem and correct it, or let me get a manager, no nothing. I did not get a single penny off my meal. I not been to this Perkins in well over 10 years, do you think I will ever return to eat here again, that be a no and my advice to others go eat breakfast anywhere else, even McDonald's does a acceptable breakfast and their hashbrown patties are always fresh and taste like something you want to...

Normally, we get good service. We eat here quite often. However, that might change. Today, after a doctor's appointment, I wanted to get something to eat before I picked up my daughter from school. I went in, but they weren't busy; it was 1:40 pm. After waiting a few minutes, I finally had someone take me to the table. They gave me a menu and asked what I wanted to drink. I got my water and Diet Coke. Then I sat there, and no one came for 20 minutes. There's no excuse for this; they weren't busy. I went to the till and said, I want to pay for my diet coke; I am leaving. Not a single waitperson came to my table. It was already 2:05, and I needed to eat lunch before my daughter's school was dismissed. The kid at the till was useless; he didn't give me an explanation. Another lady came over to the till and gave me excuses about how no one told her I was there. Luckily, I didn't have to pay for my pop. No one said sorry, or I would make it up to you. I've never had a problem till today. It was a total...