My Favorite Muffin — Restaurant in Grand Junction

I have delivered THOUSANDS of dollars worth of My Favorite Muffin orders. I, and drivers like me, are the only reason they weathered the pandemic. Which causes me to scratch my head at how badly they have ALWAYS treated us drivers. It's almost as if they resent having an outside delivery service. They don't hate the money, mind you, but they don't like us drivers. They FREQUENTLY ignore me when I go in to pick up an order. My delivery app, for a LONG TIME instructed drivers to park outside and call, so that they could bring orders out and avoid COVID contamination. But, in spite of the instructions asking that of drivers, they ALWAYS REFUSED and had us come in. Why the odd instructions then? Not only that but some of their employees demand that we wait in line, even though our customers have been waiting for 10-15 minutes already by the time we get there. Others refuse to serve us if we get in line. They want us to stand at the end of the pick up counter and wait patiently. Still others will yell at us and threaten to never let us deliver there again for following THOSE instructions. If you've ever ordered from MFM via a deliver app and it took FOREVER to get your food, it's because THE STORE plays games with your delivery driver.

Furthermore, they frequently host 20-30 MCSO deputies who sit there for over an hour drinking coffee, in uniform, on the clock, NOT policing...

Honestly the counter service was disappointing at best. You know that feeling of going somewhere and you can tell they want to tell you they are out of stuff so they can keep texting on their phones? Yeah she gave off that vibe. No customer service whatsoever just trying to tell me the total after each item I ordered instead of being polite and asking what else….I would have walked out but my fiancé was starving from our first failed breakfast attempt of the day. I would give zero stars if I could. Then she tries to tell me to leave before even getting me my bagel… doesn’t apologize for forgetting it just walks to the back for a few minutes with no communication lol wasn’t even gonna add that last part but it happened while I’m writing this. Get it together my...

I go here quite often to pick up breakfast for my office. And I usually never have a problem. However, today I was completely appalled at the attitude of the people that were working. I'm unsure if they were just having a really bad day or what was going on. But they definitely need to be talked to about how they treat their customers. This lady left helping me to argue with one of the customers. It was completely inappropriate, especially to continue to argue. When multiple customers were there watching this occur. Then to talk about the lady when she left in front of everyone else. I would hate to see what they say about everyone else once they leave.

In Reading one of the other reviews, this doesn't sound like...