McDonald's — Restaurant in Grayslake

Tried 4 times this month, they failed to make a basic cheese burger with extra onion and pixel each time. I finally had it today when they gave me a cheese burger with nothing on it but cheese and a burger, i went back in and got my money back. I'm not paying for crap food that can't even be made right with the most basic of requests yet alone not even getting the food I ordered for and I wish it was just once and this McDonald but it is all of them in my area they all suck and none of them can get a basic orders right. This is the exact reason why they are being replaced with robots. Its not because they are cheaper works its cause they don't constantly screw up basic orders that any one that can read...

I ordered some chicken nuggets from here, and the Nuggets were really good crunchy and fresh. The service was also great, the problem arose when I asked for an extra sweet and sour sauce and was told I had to pay for it. I thought that was petty and asked how much, and she said 25 cents each! I've order from numerous McDonald's and they not once charged me for extra sweet and sour sauce. If you're thinking about ordering your food here at this particular McDonald's, you should probably wait because I'm sure there's one closer that doesn't charge you for every little thing extra...

Worst service ever! I decided to step inside the restaurant because the drive_thru was horrendously backed up. There were 3 people before me in line. Only ONE register was in service. Placing my order for a lg hot chocolate and Apple pie was speedy. That's where it came to a screeching halt. Over 20 minutes wait to receive my order. Not like I ordered fries or a fish which takes some time. Just a place a cup and PUSH THE FREAKIN BUTTON TO DISPENSE. Wow. Had no idea McDonald's has fallen so low. I'm just glad my kids are grown. I will never set foot inside again. Sad...